Tricia Harris
South Paris,ME
Summary
Experienced in maintaining accurate records and documentation, with a strong background in data entry and electronic health records management. Demonstrated ability to greet patients, verify insurance information, and schedule appointments efficiently. Proven skills in administrative support, including filing and clerical tasks, while ensuring attention to detail and effective communication with team members. Background in education provides a solid foundation for engaging with diverse populations and understanding patient needs.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Education Technician
Pine Tree Society
Auburn, Maine
06.2024 - Current
- Maintained accurate records of student attendance, grades, and achievements.
- Assisted teachers in preparing lesson plans and instructional materials.
- Monitored student progress and provided feedback on performance.
Patient Service Representative
CMMC
Lewiston, Maine
09.2023 - 05.2024
- Scanned documents into electronic health record system as needed.
- Maintained accurate records of services provided during each visit or procedure.
- Greeted patients upon arrival and directed them to the appropriate area.
- Verified insurance information, collected payments, and scheduled appointments.
- Inputted patient demographic data into electronic health record system.
- Performed administrative duties such as filing, faxing, photocopying.
Patient Service Representative
Central Maine eye surgery center
Lewiston, ME
02.2020 - 08.2023
- Scanned documents into electronic health record system as needed.
- Maintained accurate records of services provided during each visit or procedure.
- Greeted patients upon arrival and directed them to the appropriate area.
- Verified insurance information, collected payments, and scheduled appointments.
- Inputted patient demographic data into electronic health record system.
- Processed patient responsibility estimate determined by insurance at pre-registration.
- Managed patient check-in process, ensuring accurate data entry of personal and insurance information.
Patient Service Representative
CMMC/ Internal Medicine
Lewiston , Maine
03.2011 - 12.2017
- Scanned documents into electronic health record system as needed.
- Maintained accurate records of services provided during each visit or procedure.
- Greeted patients upon arrival and directed them to the appropriate area.
- Verified insurance information, collected payments, and scheduled appointments.
- Answered incoming calls in a professional manner.
- Ran credit card batches and balanced deposits on daily basis.
Education
Graduate Certificate - Dental Assistant
Dental Career Institute
Portland, ME08-2010
Certificate - Certified Nurses Aid
Oxford Hills Adult Education
Norway, ME04-1991
High School Diploma -
Buckfield High School
Buckfield, ME06-1990
Skills
- Record keeping
- Data entry
- Electronic health records
- Customer service
- Patient scheduling
- Team collaboration
- Effective communication
- Time management
- Attention to detail
- Administrative support
- Special education
- Student engagement
- Documentation
- Child development
- Reliability
- Organizational skills
- Professionalism
- Clerical support
Certification
- CPR and First Aid certified
Timeline
Education Technician
Pine Tree Society
06.2024 - Current
Patient Service Representative
CMMC
09.2023 - 05.2024
Patient Service Representative
Central Maine eye surgery center
02.2020 - 08.2023
Patient Service Representative
CMMC/ Internal Medicine
03.2011 - 12.2017
Graduate Certificate - Dental Assistant
Dental Career Institute
Certificate - Certified Nurses Aid
Oxford Hills Adult Education
High School Diploma -
Buckfield High School