Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Overview
22
22
years of professional experience
Work History
Account Executive
United Wholesale Mortgage
Pontiac, MI
01.2021 - Current
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Prospected new clientele through networking, cold calling, canvassing and referrals.
Drove new business development through qualifying leads, building relationships and executing strategic sales.
Strengthened customer relationships with proactive and collaborative approach to managing needs.
Owner / Disc Jockey
Phat Music Entertainment
Waterford
03.2005 - 03.2020
Enthusiastic Professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills
Engaged guests at special events by playing fun, lively songs and encouraging dancing
Communicated closely with clients to determine music styles best suited for their event
Monitored social media and online sources for industry trends
Transported audio and lighting to customer locations
Managing, time keeping, payroll.
Manager
Hogs Hollow Smokehouse
12.2014 - 06.2016
Utica
Adjusted job assignments and schedules to keep pace with business needs, factoring in processes, employee knowledge and customer demands
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency
Conducted weekly to monthly inventories of raw materials and components on work floor
Demonstrated new products, procedures and techniques to employees
Trained new employees in specific job requirements
Set and managed schedules
Evaluated employees’ strengths and assigned tasks based upon experience in training
Delivered feedback to decision‑makers regarding employee performance and training needs
Hired, trained and mentored staff to maximize effectiveness.
Residential / Commercial Sales
TYCO
Madison Heights
03.2005 - 03.2009
Implemented up‑selling strategies, encompassing recommendation of accessories and complementary purchases to boost revenue
Educated customers on promotions to enhance sales
Engaged with customers to effectively build rapport and lasting relationships
Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications
Educated associates on market trends and stayed up‑to‑date on forecast and security news.