Summary
Overview
Work History
Education
Other Activities
Certification
Interests
Timeline
Generic
Reginald Chase

Reginald Chase

Insurance Professional
Colorado Springs,CO

Summary

Experienced insurance professional with in-depth knowledge of insurance policies and risk management. Over 25 years of successful experience in sales and customer service, skilled at building strong client relationships. Focus on teamwork and adaptability, consistently achieving dependable and performance-driven results.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Insurance Specialist

USAA Insurance
02.2025 - 05.2025
  • Enhanced customer satisfaction by addressing insurance-related inquiries and resolving issues promptly.
  • Processed eligibility and benefits verification and authorization requests.
  • Maintained high standards of customer service by building relationships with clients.
  • Resolved discrepancies in insurance payments by collaborating with carriers.
  • Communicated effectively with members of operations, finance, and clinical departments.

Benefits Advisor

AFLAC
07.2024 - 02.2025
  • Directed and controlled medical, dental, and vision benefit packages.
  • Coordinated retirement planning seminars for eligible staff members, promoting long-term financial stability.
  • Provided expert guidance during benefit plan design reviews, resulting in optimized offerings for the workforce.
  • Designed feedback mechanisms to gather insights on benefits satisfaction, driving continuous improvement initiatives.

Sales Manager

Tralon Homes
01.2024 - 07.2024
  • Developed and implemented effective sales strategies, marketing campaigns, and promotional activities to drive new home sales.
  • Conducted market research and analysis to identify trends, competitor activities, and potential opportunities for growth.
  • Built and maintained strong relationships with clients, guiding them through the entire sales process from initial inquiry to closing.
  • Negotiated contracts and terms of sale, ensuring favorable outcomes for both the company and clients.
  • Monitored and reported on sales performance, providing insights and recommendations for continuous improvement.
  • Collaborated with construction teams, designers, and other stakeholders to ensure timely delivery of high-quality homes.

Sales Associate

La Z Boy
12.2011 - 11.2023
  • Sales Performance: Consistently exceeded monthly and annual sales targets, contributing to significant revenue growth for the store.
  • Customer Service: Delivered exceptional customer service, earning numerous positive reviews and fostering long-term customer relationships through personalized attention and follow-ups.
  • Product Knowledge: Demonstrated in-depth knowledge of La-Z-Boy furniture products, including features, benefits, and customization options, to effectively address customer needs and preferences.
  • Consultative Sales: Conducted needs assessments to recommend suitable furniture solutions, resulting in high customer satisfaction and repeat business.
  • Store Operations: Assisted with inventory management, merchandising, and maintaining a visually appealing sales floor to enhance the customer shopping experience.
  • Sales Techniques: Utilized various sales techniques, including upselling, cross-selling, and closing strategies, to maximize sales opportunities.
  • Team Collaboration: Worked collaboratively with team members and management to achieve store goals and improve overall store performance.
  • Training and Mentoring: Provided training and mentorship to new sales associates, sharing best practices and knowledge to enhance team effectiveness.
  • Sales Reporting: Maintained accurate sales records and generated reports to track performance metrics and inform business decisions.
  • Customer Feedback: Actively sought customer feedback to continually improve the sales process and product offerings.

Education

High School Diploma -

Leonardtown High School
Leonardtown, Maryland
01.1996

Other Activities

  • Member, Jack Quinn’s Running Club
  • Completed over 200 5K runs, demonstrating commitment, discipline, and a passion for fitness.
  • Participated in various club events and community runs, fostering a sense of camaraderie and teamwork among members.
  • Contributed to promoting a healthy lifestyle within the local community.

Certification

  • Colorado Personal lines insurance License - 2025
  • Colorado Life insurance License - 2024
  • Colorado Health insurance License - 2024

Interests

Jack Quinn's Running club member


Completed over 200 5K runs

Timeline

Insurance Specialist

USAA Insurance
02.2025 - 05.2025

Benefits Advisor

AFLAC
07.2024 - 02.2025

Sales Manager

Tralon Homes
01.2024 - 07.2024

Sales Associate

La Z Boy
12.2011 - 11.2023

High School Diploma -

Leonardtown High School

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