Reginald Green
Pensacola
Summary
Diligent Customer Service Representative with background in customer service and cashiering. Proven ability to handle transactions accurately and efficiently while maintaining positive customer experience. Demonstrated excellent communication and problem-solving skills in fast-paced environments.
Experienced with animal care and grooming. Utilizes problem-solving skills to address pet needs and ensure their comfort and cleanliness. Knowledge of pet behavior and health monitoring, contributing to safe and nurturing environment.
Overview
5
5
years of professional experience
Work History
Cook Trainer
Mcdonalds, PDI FOODS
01.2024 - Current
- Cooked same meals over and over during shifts with exact quality results.
- Enhanced food quality by consistently monitoring ingredient freshness and implementing proper storage techniques.
- Trained cooks to maintain clean, organized and sanitary workstations.
- Promoted a safe work environment by enforcing proper use of tools, equipment, and adherence to established safety protocols.
- Mentored junior cooks, providing constructive feedback to enhance skill development and overall performance.
- Optimized ingredient utilization through creative menu planning that minimized waste while maximizing flavor profiles.
- Improved kitchen efficiency by streamlining cooking processes and effectively delegating tasks.
Customer Service Cashier
Shell Gas Station
02.2022 - 02.2025
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Counted money in drawers at beginning and end of each shift.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Developed and managed relationships with customers to increase customer loyalty.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Customer Service Cashier
Circkle K
05.2024 - 11.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Developed and managed relationships with customers to increase customer loyalty.
Car Detailer
Perdido Auto Spa
02.2024 - 10.2024
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
Epoxy Coating Specialist
Barge Tech
02.2020 - 03.2022
- Prepared surfaces for coating applications to ensure optimal adhesion.
- Improved quality of coatings by utilizing specialized techniques and materials.
- Applied coatings to various surfaces to protect and enhance durability.
- Conducted inspections on coated surfaces to ensure compliance with quality standards.
Education
High School Diploma -
Fletcher Technical Community College
Houston, TX06-2020
High School Diploma -
J Frank Dobie High School
Houston, TX05-2014
Skills
- Workplace safety
- Food pairings
- Knife skills
- HACCP planning
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Automotive detailing
- Power equipment operation
- Physical stamina
- Chemical handling
- Odor elimination
- Quality control
- Material selection
- Precision work
- Problem solving
Timeline
Customer Service Cashier
Circkle K
05.2024 - 11.2024
Car Detailer
Perdido Auto Spa
02.2024 - 10.2024
Cook Trainer
Mcdonalds, PDI FOODS
01.2024 - Current
Customer Service Cashier
Shell Gas Station
02.2022 - 02.2025
Epoxy Coating Specialist
Barge Tech
02.2020 - 03.2022
High School Diploma -
Fletcher Technical Community College
High School Diploma -
J Frank Dobie High School
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