Reginald Grissett
Clarendon,NC
Summary
Twenty-year military veteran who earned fourteen commendations and awards for superior performance in academic, tactical and technical capacities. Effectively trained, supervised and mentored large teams under high stress conditions. Desires a job at Columbus Correctional as Information Technology Tech.
Knowledgeable Information Technology with strong background in service operations. Proven ability to enhance customer satisfaction and streamline processes, contributing to overall operational efficiency. Demonstrated expertise in problem-solving and effective communication, ensuring smooth and productive interactions.
Knowledgeable [Desired Position] with strong background in service operations. Proven ability to enhance customer satisfaction and streamline processes, contributing to overall operational efficiency. Demonstrated expertise in problem-solving and effective communication, ensuring smooth and productive interactions.
Overview
29
29
years of professional experience
Work History
Kitchen Service Officer
Tabor Corrections Institution
01.2024 - Current
- Facilitated conflict resolution among inmates, utilizing de-escalation techniques to maintain order within the institution.
- Developed and maintained positive relationships with inmates, fostering an environment of trust and respect.
- Conducted regular assessments of inmate behavior, providing insights for case management and intervention strategies.
- Trained and mentored staff on food preparation techniques and quality control measures.
- Implemented inventory management practices to reduce waste and optimize supply usage.
FedEx
Widespread Enterprise
10.2017 - Current
- Assembled, sealed and loaded packages into correct trucks.
- Followed verbal and written instructions to properly move and ship products.
- Used hand-held scanners and physical logs to accurately track item movements.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Informed purchasing team of missing or damaged items immediately when unloading and receiving.
Correctional Officer
Tabor Correctional Institution
06.2017 - 10.2019
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Observed behavior of residents individually and in groups.
- Received and accounted for personal possessions and determined inmate work assignments.
Senior Communication Specialist
US Army
08.1996 - 02.2017
- Served as custodian of classified documents.
- Prepared documents for destruction.
- Operated and maintained communications equipment.
- Performed as fire team member during situational training exercises and all infantry dismounted battle drills.
- Expert in tactical and technical guidance.
- Communicated urgent orders and directions effectively to team of 100 personnel.
- Recommended retransmission equipment employment based on capabilities of equipment and mission requirements.
- Guided and coordinated unit's force protection programs to meet Unit requirements.
- Tracked personnel and supplies within company.
- Planned and briefed personnel on missions.
- Established and commanded field communication operations.
Education
Bachelor of Arts - Criminal Justice
American Military University
111 W Congress St, Charles Town, WV 254142013
Skills
- Critical thinking
- Weapons training
- First Aid certified
- Top Secret Security
- Quick learner
- Team leader
- Customer Service
- Small Arms Weapons
- Defense Service Medal
- Advanced Individual Training
- Team Members
- Quality Assurance Safety
- Troubleshooting
- Installation of Communication Equipment
- Organized
- Trained in security
- Project management
- Effective Team Leader
- Combat Operations
- Advanced Individual Training
- Multiple Overseas Deployments
- Problem Solver
- Physical Security
- Successfully Led Training
- IT troubleshooting
- Mobile application development
- Software updates
- Hardware installations
Accomplishments
- Recipient of the U.S. Army Air Assault Badge.
- Awarded the Overseas Service Ribbon.
Timeline
Kitchen Service Officer
Tabor Corrections Institution
01.2024 - Current
FedEx
Widespread Enterprise
10.2017 - Current
Correctional Officer
Tabor Correctional Institution
06.2017 - 10.2019
Senior Communication Specialist
US Army
08.1996 - 02.2017
Bachelor of Arts - Criminal Justice
American Military University