Reginald Mendez
Newberry,FL
Summary
Compassionate and detail oriented Psychology student, credentialed Certified Nursing Assistant (CNA) strong background in emergency communication and group leadership with foundational healthcare training. Proven track record in maintaining community safety, managing high stress situations, and facilitating engaging group activities. Active listener and eager to bring structured support and cultural competence to a behavioral health team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Police Dispatcher
Santa Fe College Police Department
Gainesville, FL
06.2024 - 08.2024
- Coordinated and relayed critical information to field officers in a fast-paced environment, prioritizing safety, security protocols, and crisis response.
- Maintained situational awareness and clear communication to support a campus community of students and staff daily.
Front Service Clerk
Publix, Steeplechase
Newberry, FL
10.2023 - 06.2024
- Provided high quality, compassionate customer service to 50–60 shoppers daily, adapting communication styles to meet diverse community needs.
- Maintained a clean, safe, and highly organized environment, managing inventory, restocking essential supplies, and assisting with facility upkeep to ensure a positive environment.
Sales Associate
Tillys
Gainesville, FL
08.2023 - 05.2024
- Engaged with 20–25 diverse individuals daily, utilizing active listening and strong interpersonal skills to address immediate customer needs and resolve conflicts efficiently.
- Managed high-volume financial transactions using retail software while maintaining high accuracy and strict accountability for inventory and facility security.
Sales Associate
St. Anthony Gift Shop
Gainesville, FL
08.2022 - 05.2024
- Provided attentive, empathetic customer service to a diverse clientele, fostering a welcoming environment and addressing specific visitor needs with care.
- Managed precise inventory tracking and supply organization using Square software, ensuring all materials were accurately accounted for and easily accessible.
Education
Associate in Arts - Psychology
Santa Fe College
Gainesville, FL12-2026
Certified Nursing Assistant - undefined
Gator CNA
Gainesville, FL05-2025
High School Diploma -
Professional Academies Magnet @ Loften High School
Gainesville, FL05-2024
Skills
- Group Facilitation
- Facility Upkeep & Materials Organization
- Communication
- Crisis Communicator
- Adaptability
- Behavioral Health & Research
- Fluent in Tagalog
Certification
- Certified Nursing Assistant (CNA) License Number 473737
- Certified CPR/AED License Number 245419397938
- Certified Public Safety Telecommunicator (PST)
- Certified Emergency Responder
Timeline
Police Dispatcher
Santa Fe College Police Department
06.2024 - 08.2024
Front Service Clerk
Publix, Steeplechase
10.2023 - 06.2024
Sales Associate
Tillys
08.2023 - 05.2024
Sales Associate
St. Anthony Gift Shop
08.2022 - 05.2024
Certified Nursing Assistant - undefined
Gator CNA
Associate in Arts - Psychology
Santa Fe College
High School Diploma -
Professional Academies Magnet @ Loften High School
AWARDS
1st Place, Empirical Research with a focus on Psychology, Research in Undergraduate Education (RUE) at Santa Fe College, April 2025