Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reginald Montgomery

CHARLOTTE,NC

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

4
4
years of professional experience

Work History

Field Support Manager

Maymont Homes
02.2025 - Current
  • Coordinated field support operations to enhance service delivery efficiency.
  • Assisted in troubleshooting and resolving client issues on-site, improving customer satisfaction.
  • Managed inventory tracking for equipment and supplies, ensuring availability for teams.
  • Served as the primary point-of-contact between clients and internal stakeholders in order to resolve complex issues and ensure service excellence.
  • Enhanced customer relationships by conducting regular site visits, addressing concerns, and tailoring support services to meet unique needs.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Property Manager

S. L. Nusbaum Realty Co.
02.2022 - 01.2025
  • Managed tenant relations, addressing concerns and ensuring satisfaction through effective communication.
  • Coordinated property maintenance activities, scheduling repairs and inspections for optimal functionality.
  • Assisted in lease administration, preparing documents and facilitating smooth onboarding for new tenants.
  • Conducted regular property inspections, identifying maintenance needs and recommending appropriate actions.
  • Maintained accurate records of tenant interactions and property conditions using management software tools.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Leveraged market data to advise property owners on competitive pricing strategies, maximizing rental income.
  • Conducted regular property inspections to preemptively identify and address maintenance needs.

Leasing Consultant

American Landmark
04.2021 - 02.2022
  • Conducted property tours to showcase amenities and foster tenant engagement.
  • Managed lease agreements, ensuring compliance with regulations and company policies.
  • Collaborated with marketing team to develop promotional strategies that enhanced occupancy rates.
  • Assisted prospective tenants in application processing, streamlining intake procedures for efficiency.
  • Implemented resident retention programs, enhancing community satisfaction and engagement levels.
  • Trained new leasing staff on company policies and best practices to ensure consistency in operations.

Education

Real Estate License - Real Estate

J. Y. Monk School of Real Estate
Charlotte, NC
08-2018

High School Diploma -

Phillip O. Berry Academy of Technology
Charlotte, NC
06-2006

Skills

  • Multi-Family Property Management Expertise
  • Collaborative Project Coordination
  • Customer/Client Service Excellence
  • Strategic Issue Analysis
  • Fair Housing Compliance
  • Tenant and eviction laws
  • Knowledge of North Carolina real estate laws
  • Staff management

Timeline

Field Support Manager

Maymont Homes
02.2025 - Current

Property Manager

S. L. Nusbaum Realty Co.
02.2022 - 01.2025

Leasing Consultant

American Landmark
04.2021 - 02.2022

Real Estate License - Real Estate

J. Y. Monk School of Real Estate

High School Diploma -

Phillip O. Berry Academy of Technology

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