Summary
Overview
Work History
Education
Skills
Timeline
Generic

REGINALD PARKS

ATLANTA,Georgia

Summary

Personable and dedicated Customer Service Representative with extensive experience in Customer Service industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

38
38
years of professional experience

Work History

Manager

Benny Package
Atlanta, GA
11.1991 - 01.2024
  • Recruited and hired qualified candidates to fill open positions.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Implemented new technologies to streamline operations, reduce costs, and improve customer service.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
  • Minimized staff turnover through appropriate selection, orientation and training.

Hotel Front Desk Clerk

Hilton Garden Inn Hotel
Atlanta, GA
10.1989 - 10.1991
  • Performed bookkeeping activities to balance accounts and conduct nightly audits.
  • Assisted with room reservations, changes and cancellations.
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Maintained daily records of room availability and rates.

Customer Service Cashier

Burger King
Atlanta, GA
04.1987 - 10.1989
  • Processed customer payments quickly and returned exact change and receipts.
  • Built and maintained productive relationships with employees.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.

Dietary Cook

Georgia Baptist Hospital
ATLANTA, GA
06.1986 - 03.1987
  • Garnished dishes as instructed by the Chef or Sous Chef.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.

Education

High School Diploma -

Fulton High School
Atlanta
05-1982

Skills

  • Policy Implementation
  • Operations Management
  • Staff Development
  • Business Development

Timeline

Manager

Benny Package
11.1991 - 01.2024

Hotel Front Desk Clerk

Hilton Garden Inn Hotel
10.1989 - 10.1991

Customer Service Cashier

Burger King
04.1987 - 10.1989

Dietary Cook

Georgia Baptist Hospital
06.1986 - 03.1987

High School Diploma -

Fulton High School

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