Reginald Smith Jr

• Introduced customers to the membership program while addressing specific washing needs catered to them.
• Promoted membership programs by tailoring recommendations to customer needs, resulting in over 1,000 new memberships during promotional periods.
• Maintain the team in proper working order to ensure the store is running at top performance.

• Inspected orders before shipment to uphold quality standards and minimize returns.
• Prepared packages for shipping and determined most economical shipping methods.
• Followed established procedures for processing incoming and outgoing shipments efficiently.

● Took and processed orders with speed and accuracy, enhancing guest satisfaction and table turnover rate

● Displayed excellent problem-solving skills when resolving customer complaints.

● Replenished condiments, silverware, napkins, cups. as needed throughout shift