Reginald Sykes Childress
Hammond,IN
Summary
Sought to engage in a professional position that leverages skills and fosters development.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Property Adjuster
Allstate Corp
Remote
06.2025 - Current
- Evaluated property damage claims, ensuring compliance with industry regulations and company policies.
- Conducted thorough investigations to assess damages and determine liability for claims processing.
- Collaborated with clients, contractors, and legal teams to facilitate efficient claim resolution.
- Developed detailed reports outlining findings and recommendations for claim settlements.
- Implemented process improvements that enhanced accuracy and reduced turnaround times for claims handling.
- Carefully reviewed claim information to verify accuracy and avert fraudulent claims.
- Used Software to compile estimates for personal property and structure damage.
- Prepared sketch of floor plan and roofline and entered data into Software to develop line-by-line item costs of damages.
Catastrophe Claims Adjuster
Allstate Corp
Chicago, IL
06.2024 - 06.2025
- Assisted in evaluating property damage for insurance claims following natural disasters. Conducted site visits to assess damage to customer properties. Documented findings through detailed notes and inspections of roofs and basements.
- Evaluated catastrophic claims to determine coverage and liability based on policy guidelines.
- Collaborated with policyholders to gather necessary documentation for claims processing.
- Proactively managed workload during high-volume catastrophe events, prioritizing urgent cases for prompt attention.
Claims Service Specialist
Allstate Corp
Remote
01.2023 - 06.2024
- Aswers questions, review policies and other documents, and provide guidance to ensure claims are submitted in the proper manner to help ensure prompt and efficient processing. They may also serve as a liaison to coordinate communications with adjusters, attorneys, and other insurance agents.
Data Entry Clerk
LaSalle Network
Chicago, IL
07.2022 - 01.2023
- Data entry, filing, sorting, making calls to fix customer errors.
Correctional Officer
Illinois Department of Corrections
Crest Hill, IL
11.2018 - 06.2022
- Correctional officers supervise people who have been sentenced to jail or prison or who have been arrested and are awaiting trial. They are responsible for searching the individual for contraband, enforcing the rules and regulations, keeping reports of inmate conduct, and maintaining order within the facility.
- Enforce rules and keep order within jails or prisons.
- Supervise activities of inmates.
- Inspect facilities to ensure that they meet security and safety standards.
- Search inmates for contraband items.
- Report on inmate conduct.
- Escort and transport inmates.
Front Desk Clerk
Heartland Alliance
Chicago, IL
10.2014 - 06.2018
- Maintains awareness of activities and individuals in the residence hall and follows up on any misconduct or unusual activity.
- Provides customer service to residents, staff, and guests.
- Serves as a resource for residents and guests
- Explains Housing and UNT policies and helps connect residents to on-campus offices
- Shows concern for residents' well-being by being aware of and following up on verbal and non-verbal indicators
- Maintains physical and electronic files, appointment calendars, equipment, and keys
- Processes maintenance requests and communicates with the maintenance office to follow up on the facility needs of the hall
- Maintains accurate resident room rosters and communicates with the Assignments &
- Collections office regarding roster updates and room changes; manage the hall's room change process
- Drafts and edits letters and official documentation
- Assists the Hall Director with scheduling, training, and supervising the part-time desk workers
Sales Advisor
Club Demonstration Services
Lincoln Park, IL
11.2012 - 09.2014
- Sales Advisors enhance the product's image, simplify marketing efforts and increase revenue
- Engaging members
- Informing members about product attributes and benefits Increasing brand awareness
- Highlighting the warehouse's pricing value
- Closing the sale
Sales
Home Depot
Homewood, IL
02.2009 - 11.2012
- Sold merchandise and provided customer service, data entry.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Answered an average of 5 calls per day by addressing customer inquiries, solving problems and providing new product information.
- Described product to customers and accurately explained details and care of merchandise.
- Politely assisted customers in person and via telephone.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
- Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
- Served as the main liaison between customers, management, and sales team.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Education
Associate of Science - Business Administration And Management
Colorado Technical University
Colorado Springs, CO06.2024
Bachelor of Science - Information Technology
University of Arizona
Tucson, AZSkills
- Assisted law enforcement teams in maintaining public safety through active patrols and community engagement Supported investigations by gathering evidence and documenting incidents Collaborated with colleagues to enhance response times and improve service delivery
- Monitored activities to maintain safety and security standards Assisted in identifying potential risks and vulnerabilities Supported team efforts in implementing surveillance protocols
- Leveraged advanced computer skills to enhance operational efficiency
- Assisted sales teams in managing customer inquiries and providing product information Supported order processing and fulfillment to enhance customer satisfaction Collaborated with team members to streamline sales support processes
- Assisted customers in identifying product needs and providing solutions Supported sales team in achieving targets through effective communication Contributed to maintaining inventory levels and product displays
- Executed computer operations to ensure system functionality and efficiency
- Facilitated resolution of conflicts to foster a collaborative work environment
- Managed data entry processes to ensure accuracy and efficiency
- Optimized scheduling and prioritization of tasks to enhance productivity
- Assisted in monitoring surveillance systems to enhance security measures Supported team in maintaining equipment functionality and performance Contributed to incident reporting and documentation processes
- Sales
Certification
- First Aid Certification
- CPR Certification
Assessments
- Attention to detail — Proficient
- July 2022
- Identifying differences in materials, following instructions, and detecting details among distracting information
- Full results: Proficient
- Work style: Reliability — Proficient
- July 2021
- Tendency to be reliable, dependable, and act with integrity at work
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Property Adjuster
Allstate Corp
06.2025 - Current
Catastrophe Claims Adjuster
Allstate Corp
06.2024 - 06.2025
Claims Service Specialist
Allstate Corp
01.2023 - 06.2024
Data Entry Clerk
LaSalle Network
07.2022 - 01.2023
Correctional Officer
Illinois Department of Corrections
11.2018 - 06.2022
Front Desk Clerk
Heartland Alliance
10.2014 - 06.2018
Sales Advisor
Club Demonstration Services
11.2012 - 09.2014
Sales
Home Depot
02.2009 - 11.2012
Associate of Science - Business Administration And Management
Colorado Technical University
Bachelor of Science - Information Technology
University of Arizona