Nicole White
Summerton,SC
Summary
Adept at enhancing customer relationships and data analysis, my tenure at JWL Marketing honed my skills in data collection and active listening, significantly impacting campaign strategies. Mastering Microsoft Office and excelling in professional communication, I consistently deliver results, leveraging my adaptability and problem-solving abilities to exceed objectives.
Overview
14
14
years of professional experience
Work History
Political Survey Agent
JWL Marketing
10.2023 - 07.2024
- Improved survey strategies for better data collection and communication with respondents.
- Established rapport quickly with respondents from diverse backgrounds through clear communication and active listening skills.
- Contributed valuable insights into electoral trends that impacted subsequent campaign messaging strategies.
- Utilized advanced statistical software to analyze survey results efficiently and accurately.
Sales Agent
Comcast
01.2021 - 09.2023
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Insurance Agent
Xerox
04.2016 - 12.2020
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Cross-sold insurance products to existing clients to reach sales targets.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Prepared and reviewed insurance applications to verify compliance with regulations.
Front Desk Night Auditor
Comfort Inn & Suites
03.2014 - 03.2016
- Ensured accurate financial transactions for guests by meticulously processing night audit tasks.
- Kept accounts in balance and ran daily reports to verify totals.
- Ran daily, weekly and monthly reports to close day and meet objectives.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Front Desk Receptionist
Living Legends and Nspire
08.2010 - 02.2014
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
GED -
Plantation High School
Plantation, FL04.2009
Skills
- Microsoft Office
- Data Collection
- Customer communications
- Data Entry
- Active Learning
- Teamwork and Collaboration
- Attention to Detail
- Social Perceptiveness
- Telephone Interviews
- Decision-Making
- Relationship Building
- Goal Setting
- Professionalism
- Adaptability
- Active Listening
- Excellent Communication
- Reliability
- Multitasking Abilities
- Problem-solving abilities
Accomplishments
- Achieved number of clients through effectively helping them understand productivity.
Timeline
Political Survey Agent
JWL Marketing
10.2023 - 07.2024
Sales Agent
Comcast
01.2021 - 09.2023
Insurance Agent
Xerox
04.2016 - 12.2020
Front Desk Night Auditor
Comfort Inn & Suites
03.2014 - 03.2016
Front Desk Receptionist
Living Legends and Nspire
08.2010 - 02.2014
GED -
Plantation High School
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