Dedicated community service professional with experience supporting children, families, and underserved populations through case coordination and resource referrals. Expertise in client intake, needs assessment, crisis support, and advocacy. Proven track record in collaboration, connecting clients with essential services, and maintaining accurate records. Focused on empowering individuals and families to achieve stability and long-term success.
Work History
Digital Inclusion Associate
1 Month
Near Westside CDC | 07.2026 - Current
Developed and implemented strategies to connect clients with necessary services and local community resources.
Coordinated with team members to create educational resources aimed at increasing program awareness and client interaction.
Developed and maintained strategic partnerships with clients and vendors to enhance overall service effectiveness.
Personal Assistant
2 Years 7 Months
Division Of Rehabilitation Services | 01.2024 - Current
Provided personalized assistance to clients by organizing appointments and executing errands to enhance daily efficiency.
Managed front-line communication for incoming visitors and calls to enhance visitor experience and streamline inquiry resolution.
Exercised discretion in managing confidential information to uphold privacy standards.
Enhanced workplace morale through consistent professionalism and effective communication skills.
Kept the household, inventory and schedules.
Parent Coordinator
3 Years 5 Months
Kenwood Oakland Community Organization | 04.2022 - 09.2025
Conducted comprehensive assessments of family needs to identify and recommend appropriate educational and community resources.
Facilitated connections between families and essential resources, including housing, food assistance, employment opportunities, mental health services, and educational support programs.
Fostered collaboration among parents, school staff, and community partners to support family involvement and improve student outcomes.
Organized and executed workshops and outreach initiatives aimed at boosting participation and fostering community partnerships.
Guided families in navigating available community resources to enhance service accessibility.
Ensured confidentiality and precision in documenting all client interactions to support compliance and trust.
Food Service Worker/Food Service Supervisor
2 Years 11 Months
Sodexo USA at Mercy Hospital | 10.2018 - 09.2021
Provided exceptional customer service to enhance patient and family experiences in a fast-paced healthcare environment.
Managed patient request processing to uphold accuracy, maintain comprehensive records, and facilitate clear communication with healthcare professionals.
Managed staff allocation and tracked workflow efficiency to ensure alignment with operational goals.
Directed daily operations to maintain high service standards and adhere to health and safety regulations.