Reginald Whitehurst
Myrtle Beach,SC
Summary
Dynamic Assistant Branch Manager with strengths in customer service, cash management, and staff training. Proven ability to enhance client satisfaction and streamline operations for improved branch efficiency. Results-driven Assistant Branch Manager with expertise in cash management, inventory oversight, and staff training. Proven ability to enhance customer satisfaction and streamline branch operations.
Overview
14
14
years of professional experience
Work History
Assistant Branch Manager
Southern Carlson
Myrtle Beach, South Carolina
02.2021 - Current
- Assisted in managing daily branch operations and workflow processes.
- Provided exceptional customer service to enhance client satisfaction and retention.
- Trained new staff on company policies and operational procedures effectively.
- Monitored inventory levels and ordered supplies as needed for branch efficiency.
- Provided leadership and direction to staff members in order to ensure efficient operations of the branch.
- Monitored daily operations and supported Branch Manager in necessary duties.
- Managed daily cash flow activities including counting cash drawers at opening and closing times.
- Performed financial transactions such as deposits, withdrawals, transfers, loan payments.
- Conducted performance reviews, monitored employee goals, and provided feedback and coaching as necessary.
Warehouse Forklift Operator
Pepsi Bottling Group
Anderson, South Carolina
07.2018 - 01.2021
- Operated forklifts to move pallets and products within the warehouse.
- Loaded and unloaded pallets of product onto trucks using a forklift.
- Processed orders by picking products from shelves within the warehouse.
- Assisted with shipping and receiving activities as needed.
Bulk Account Manager
Coca Cola Bottling Co Consolidated
Simpsonville, South Carolina
04.2016 - 06.2018
- Managed bulk account relationships to ensure customer satisfaction and retention.
- Coordinated product deliveries to meet client timelines and expectations.
- Developed promotional plans to enhance product visibility in client locations.
- Assisted in developing promotional campaigns targeted at existing customers to increase product awareness.
Warehouse Shift Leader
Cascade Windows
Tualatin, Oregon
04.2014 - 03.2016
- Supervised warehouse team to ensure efficient daily operations.
- Trained new employees on safety protocols and operational procedures.
- Monitored workflow and adjusted schedules to meet production demands.
- Facilitated communication between shifts to ensure smooth transitions.
- Ensured safety protocols were followed while operating machinery.
- Supervised team members in packing orders for shipments while ensuring accuracy of contents prior to loading onto delivery trucks.
- Assigned tasks to staff members based on their qualifications and availability.
Bulk Account Manager
Coca Cola Bottling Co Consolidated
Simpsonville, South Carolina
07.2012 - 03.2014
- Managed bulk account relationships to ensure customer satisfaction and retention.
- Coordinated product deliveries to meet client timelines and expectations.
- Developed promotional plans to enhance product visibility in client locations.
- Analyzed inventory levels to optimize stock availability for key accounts.
- Facilitated communication between clients and internal teams for issue resolution.
- Maintained accurate records of account activities and transactions.
- Performed regular audits of customer data to identify discrepancies or errors in order processing systems.
Education
High School Diploma -
Seneca High School
Seneca, SC06-2012
Skills
- Branch operations
- Customer service
- Staff training
- Cash management
- Performance evaluation
- Inventory management
- Employee training
- Team leadership
Timeline
Assistant Branch Manager
Southern Carlson
02.2021 - Current
Warehouse Forklift Operator
Pepsi Bottling Group
07.2018 - 01.2021
Bulk Account Manager
Coca Cola Bottling Co Consolidated
04.2016 - 06.2018
Warehouse Shift Leader
Cascade Windows
04.2014 - 03.2016
Bulk Account Manager
Coca Cola Bottling Co Consolidated
07.2012 - 03.2014
High School Diploma -
Seneca High School