Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
OfficeManager
Reginald E. Wright Jr

Reginald E. Wright Jr

Insurance Adjuster - Property And Casualty
Humble,Texas

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Property & Casualty claims adjuster position. Ready to help team achieve company goals. Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Lead MassageTherapist

Massage Heights
Houston, TX
11.2019 - Current
  • Vintage Park 2019, Kingwood 2022
  • Training, Account Management
  • Providing consistent customer service and wellness education for clients as they endeavor to enrich their lives through application of massage.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Trained new team members by relaying information on company procedures and safety requirements.

Owner, Manager, Therapist

Wright-Touch Massage
Humble, TX
01.2010 - 01.2022
  • Ability to procure and retain a private massage practice through effective marketing, customer service, & scheduling.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Maintained client treatment records and designed long-term care programs for return customers.

Lead Therapist

Massage Envy, LA,
Kenner, LA
08.2013 - 03.2016
  • To assist clients in maintaining and improving their overall physical well-being utilizing health education and massage modalities.
  • Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.

Lead Massage Therapist

Breakpoint Chair Massage
San Francisco, Ca.
10.2010 - 07.2013
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
  • Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.

Education

Certificate of Completion - Texas Property & Casualty Adjuster

Kaplan Financial
Fort Lauderdale, FL
03.2023 - 06.2023

Skills

Complaint resolution

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Certification

Licensed Property & Casualty Adjuster #3012822

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.
Viktor Frankl

Timeline

Licensed Property & Casualty Adjuster #3012822

05-2023

Certificate of Completion - Texas Property & Casualty Adjuster

Kaplan Financial
03.2023 - 06.2023

Lead MassageTherapist

Massage Heights
11.2019 - Current

Lead Therapist

Massage Envy, LA,
08.2013 - 03.2016

Lead Massage Therapist

Breakpoint Chair Massage
10.2010 - 07.2013

Owner, Manager, Therapist

Wright-Touch Massage
01.2010 - 01.2022

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Reginald E. Wright JrInsurance Adjuster - Property And Casualty