Reginald E. Wright Jr
Insurance Adjuster - Property And Casualty
Humble,Texas
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Property & Casualty claims adjuster position. Ready to help team achieve company goals. Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead MassageTherapist
Massage Heights
Houston, TX
11.2019 - Current
- Vintage Park 2019, Kingwood 2022
- Training, Account Management
- Providing consistent customer service and wellness education for clients as they endeavor to enrich their lives through application of massage.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Trained new team members by relaying information on company procedures and safety requirements.
Owner, Manager, Therapist
Wright-Touch Massage
Humble, TX
01.2010 - 01.2022
- Ability to procure and retain a private massage practice through effective marketing, customer service, & scheduling.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and maintained relationships with customers and suppliers through account development.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Maintained client treatment records and designed long-term care programs for return customers.
Lead Therapist
Massage Envy, LA,
Kenner, LA
08.2013 - 03.2016
- To assist clients in maintaining and improving their overall physical well-being utilizing health education and massage modalities.
- Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
Lead Massage Therapist
Breakpoint Chair Massage
San Francisco, Ca.
10.2010 - 07.2013
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
Education
Certificate of Completion - Texas Property & Casualty Adjuster
Kaplan Financial
Fort Lauderdale, FL 03.2023 - 06.2023
Skills
Complaint resolution
Client Services
Insurance policy coverage knowledge
Data analysis
Texas Claims Adjuster License
Policy investigations
Advanced oral and written communication skills
Highly motivated
Certification
Licensed Property & Casualty Adjuster #3012822
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.
Viktor Frankl
Timeline
Licensed Property & Casualty Adjuster #3012822
05-2023
Certificate of Completion - Texas Property & Casualty Adjuster
Kaplan Financial
03.2023 - 06.2023
Lead MassageTherapist
Massage Heights
11.2019 - Current
Lead Therapist
Massage Envy, LA,
08.2013 - 03.2016
Lead Massage Therapist
Breakpoint Chair Massage
10.2010 - 07.2013
Owner, Manager, Therapist
Wright-Touch Massage
01.2010 - 01.2022