Summary
Overview
Work History
Education
Skills
Timeline
Manager

REGINA S HORSLEY

Knoxville,TN

Summary

Dynamic manager with a proven track record at Tn Trump Store, enhancing team productivity through effective staff development and training. Expert in customer service and project management, I streamlined inventory processes, achieving significant accuracy improvements. Adept at fostering strong vendor relationships to ensure product quality and operational excellence.

Overview

25
25
years of professional experience

Work History

Manager

Tn Trump Store
03.2024 - Current
  • Oversaw daily operations ensuring optimal store performance and customer satisfaction.
  • Developed and implemented staff training programs to enhance team productivity.
  • Streamlined inventory management processes, reducing discrepancies and improving accuracy.
  • Managed vendor relationships to secure favorable terms and maintain product quality.

Bookkeeper

HMH Tax Services
Knoxville, TN
10.2018 - 08.2023
  • Maintained accurate financial records using QuickBooks and Excel.
  • Processed accounts payable and receivable transactions efficiently.
  • Reconciled bank statements to ensure accuracy of financial data.
  • Preparing payroll and payroll taxes for individuals and companies.
  • Prepared monthly financial reports for management review.
  • Assisted in tax preparation by organizing necessary documentation.

Bookkeeper

CJ Hulen CPA
Knoxville, TN
09.2000 - 09.2018
  • Implemented streamlined processes to enhance data entry efficiency.
  • Conducted regular audits to identify discrepancies and improve accuracy.
  • Trained new staff on bookkeeping procedures and software usage.
  • Maintained and processed invoices,
  • Payrolls for several individuals and companies

Education

High School Diploma -

Gibbs High School
Corryton, TN
05.1980

Skills

Customer service

Team leadership

Time management

Decision-making

Project management

Customer relationship management (CRM)

Staff development

Timeline

Manager

Tn Trump Store
03.2024 - Current

Bookkeeper

HMH Tax Services
10.2018 - 08.2023

Bookkeeper

CJ Hulen CPA
09.2000 - 09.2018

High School Diploma -

Gibbs High School
REGINA S HORSLEY