Summary
Overview
Work History
Education
Skills
Timeline
Generic
Regine Mujangi

Regine Mujangi

Midlothian,VA

Summary

Masters of School Psychology Candidate.

I am applying to a School Psychology graduate program for the 2025 fall semester. I am seeking opportunities in the field of school psychology where I can apply my passion for supporting the cognitive, emotional, and social development of children and adolescents. My goal is to work closely with students, educators, and families to create environments that foster academic success and psychological well-being. With a strong commitment to helping students overcome challenges and achieve their full potential, I aim to contribute meaningfully to the educational system and advocate for the importance of mental health and support in children dominated spaces.

Overview

5
5
years of professional experience

Work History

Banquet Server

The Jefferson Hotel
Richmond, Virginia
02.2024 - Current
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Removed and replaced dirty dishes and utensils to maintain table settings.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
  • Adhered to sanitation and safety policies, protecting establishment and patrons.
  • Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.

Sales Associate

Bath & Body Works
Richmond, Virginia
01.2023 - Current
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Trained new team members in cash register operation, stock procedures and customer services.

Volunteer

Children's Museum of Richmond
Richmond, Virginia
01.2024 - 05.2024
  • Offered support and assistance to community members.
  • Adhered to strict confidentiality policies in regard to personal and financial data.
  • Entered data into computer systems, updating records and files with new information.
  • Understood and followed oral and written directions.
  • Collaborated with others to discuss new opportunities.
  • Presented clean and sanitized vehicle to customers for utmost satisfaction.

Crew Member

Chipotle
Midlothian, VA
06.2022 - 11.2022
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Served food quickly for positive guest experiences.
  • Organized and restocked supplies to support operations and team productivity.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Assisted patrons in making menu selections.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.

Team Member

Dairy Queen Grill & Chill
Midlothian, VA
06.2019 - 08.2021
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Addressed customer needs, responding to specific requests.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Rotated through series of different stations based on team needs.
  • Built and maintained working relationships with peers and upper management.
  • Trained new team members using approved training materials and information.
  • Processed and retrieved customer special orders.

Education

Bachelor of Science - Psychology

Virginia Commonwealth University
Richmond, VA
06-2024

High School Diploma -

Manchester High School
Midlothian, VA
06.2021

Skills

  • Display Setup
  • Cash Handling Accuracy
  • Order Processing
  • Stocking and Receiving
  • Teamwork and Collaboration
  • Sales Goals Attainment
  • Problem-Solving
  • Merchandising Knowledge
  • Customer Service
  • Store Opening and Closing
  • Verbal and Written Communication
  • Product Recommendations
  • Stockroom Upkeep
  • Time Management
  • POS System Operation
  • Reliable and Punctual
  • Listening Skills
  • Decision-Making

Timeline

Banquet Server

The Jefferson Hotel
02.2024 - Current

Volunteer

Children's Museum of Richmond
01.2024 - 05.2024

Sales Associate

Bath & Body Works
01.2023 - Current

Crew Member

Chipotle
06.2022 - 11.2022

Team Member

Dairy Queen Grill & Chill
06.2019 - 08.2021

Bachelor of Science - Psychology

Virginia Commonwealth University

High School Diploma -

Manchester High School

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Regine Mujangi