I am looking for an opportunity related with the experiences gained, which can bring new perspectives for the future and growth. With the career is just starting, but I'm looking to demonstrate talent and skills. Believing that I can achieve the company's goals with dedication and commitment.
Overview
8
8
years of professional experience
10
10
Manager
Work History
Nutritionist
Garrison Hospital Of Natal Brazilian Army
02.2014 - 04.2015
Planned nutritious meal options for individuals with various health needs and cafeteria menus.
Provided in-depth information on nutritional care to maximize health.
Assisted patients clients with mean plan development, addressing individualized dietary requirements.
Coached individuals on methods for managing chronic diseases with effective dietary plans.
Assessed clients' nutritional and health statuses to prescribe appropriate eating and exercise plans.
Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
Created and prepared visual aids, manuals and other materials used in teaching.
Collaborated with physicians and healthcare personnel to determine nutritional needs and diet restrictions of clients.
Trade Sales Representative
AK Representations
Natal RN Brazil
08.2012 - 01.2014
Engaged in friendly conversation with customer to better uncover individual needs.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Used in-store system to locate inventory and place special orders for customers.
Created inviting environment for customers by maintaining store organization and cleanliness.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Built customer loyalty and retention by delivering excellent shopping experiences.
Listened to more than 60 customers needs and desires to identify and recommend optimal products.
Developed strong rapport with customers and created positive impression of business.
Manager
Endovascular Angiology
08.2007 - 08.2012
Maintained professional, organized, and safe environment for employees and patrons.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Controlled costs to keep business operating within budget and increase profits.
Accomplished multiple tasks within established timeframes.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Manager
Clinica Angiovascular
04.2005 - 07.2007
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Responsible for billing entire clinic and sending accounts payable to health insurance.
Closing of clinic billing and employee payroll.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Housekeeping Supervisor
Double Cleaning
11.2019 - 10.2021
Evaluated employee performance and developed improvement plans.
Trained and mentored all new personnel to maximize quality of service and performance.
Increased employee performance through effective supervision and training.
Trained and mentored new staff on cleaning and safety protocols.
Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
Conducted regular room inspections to verify compliance with housekeeping standards.
Education
Bachelor of Science - Nutrition
UnP- Potiguar University
Natal RN Brazil
02.2013
Skills
Employee Performance Reviews
Ability
Staff Training
Customer Relationship Management
Invoice Processing
Punctuality
Payroll Administration
Quality Improvement
Health and Safety Compliance
Quality Assurance and Control
Customer Service
Languages
Portuguese
Native or Bilingual
Spanish
Full Professional
English
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
If you really look closely, most overnight successes took a long time.
Environmental Protection Specialist-MS4 Manager at U.S. Army Garrison, Fort Hood, TXEnvironmental Protection Specialist-MS4 Manager at U.S. Army Garrison, Fort Hood, TX
Budget Analyst Morale, Welfare and Recreation at United States Army Garrison - StuttgartBudget Analyst Morale, Welfare and Recreation at United States Army Garrison - Stuttgart