Rehan Ali Shaikh
Mumbai
Summary
Detail-oriented Client Specialist with 5+ years of progressive experience in client support, accounts receivable, and Insurance broking. Skilled in managing complex client portfolios, driving insurance renewal processes, and delivering exceptional client service. Strong communicator with analytical expertise and proficiency in Microsoft Office and insurance platforms. CISR certified and currently contributing to WTW Mumbai, excelling in high-pressure environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Client Specialist
WTW (Willis Towers Watson)
Mumbai
01.2024 - Current
- Facilitated insurance renewals and managed client documentation, providing essential administrative support for North America Risk & Broking teams, enhancing client satisfaction.
- Managed pre-renewal, broking, and binding processes, including collecting loss runs and preparing insurance documents.
- Collaborate with North American carriers and internal teams to ensure accurate data entry and prompt issuance of documentation, maintaining high client service standards.
- Oversee complex client portfolios, ensuring precision in Exposure Workbooks and Proposals.
- Coordinated internal strategy meetings and supported tax filings for renewals, ensuring compliance and timely execution.
- Managed high-volume documentation efficiently in fast-paced environment. Maintaining accuracy and responsiveness.
Accounts Receivable Specialist
Edinicalworks
08.2021 - 06.2023
- Managed accounts receivable and insurance claims for physicians, ensuring timely resolution of outstanding balances.
- Conducted calls to insurance companies to verify and expedite unpaid claims, improving collection timelines.
- Evaluated insurance information and claim statuses.
- Corrected claims based on insurance inputs, ensuring accurate transfer of balances to patients when coverage was insufficient.
- Developed strong communication and skills in a fast-paced healthcare insurance environment.
Accounts Receivable Specialist
Gebbs Healthcare
11.2019 - 10.2020
- Worked closely with insurance carriers and patients to reconcile outstanding balances, enhancing revenue cycle management.
- Handled insurance claim follow-ups and accounts receivable management for healthcare providers.
- Contacted insurance companies to clarify unpaid claims and confirm insurance status.
- Prioritized claims by outstanding periods to expedite resolution of payment delays.
- Verified insurance information and coordinated claim corrections to ensure accuracy.
Education
T.Y.B.M.S -
12-2019
H.S.C -
12-2016
Skills
- Client management
- Insurance processing
- Claims processing
- Regulatory Compliance
- Financial Reporting
- Data Management
- Microsoft Excel
- Microsoft Word
- Analytical Thinking
- Time Management
- Communication Skills
Certification
CISR - Texas, US
Timeline
Client Specialist
WTW (Willis Towers Watson)
01.2024 - Current
Accounts Receivable Specialist
Edinicalworks
08.2021 - 06.2023
Accounts Receivable Specialist
Gebbs Healthcare
11.2019 - 10.2020