Rehema Bizimana
Tucson,AZ
Summary
Friendly and outgoing Community Director knowledgeable about resident behaviors, preferences and needs. Skilled organizer and problem-solver driven to increase resident satisfaction through proactive support. Effective at developing classes and materials to educate community members on chronic disease management and health improvement strategies. Versed in available resources with skill in supporting individuals navigating healthcare programs. Positive, upbeat and friendly with good relationship-building and conflict resolution skills.
Experienced with comprehensive client assessments, ensuring personalized care plans are in place. Utilizes strong communication and coordination skills to effectively manage client services. Track record of fostering positive client relationships and achieving measurable improvements in client well-being.
Overview
10
10
years of professional experience
Work History
Case Manager
Bridge Refugee Services
12.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Interpreter/Community Liaison
Bridge Refugee Services
08.2018 - Current
- Provided assistance to clients by researching local issues, participating in community events and creating action plans to tackle obstacles.
- Developed presentations and media to promote community resources and community program at seminars and other local events.
- Communicated with community members to assess concerns or current issues and identify corrective measures.
- Networked with local organizations, leaders and consumers, resulting in establishment of new and lasting partnerships and relationships.
- Educated community members regarding resources and cultural programs by using different languages.
- Fielded phone calls and pleasantly greeted office visitors, answering questions and inquiries regarding community resources and services.
- Maintained documentation, wrote reports and tracked expenses using microsoft and powerpoint.
- Built relationships with residents, families and community.
- Helped vulnerable individuals navigate complex healthcare system.
Cook
Chipotle Mexican Grill Inc.
10.2016 - 05.2018
- Ordered and received products and supplies to stock kitchen areas.
- Verified proper portion sizes and consistently attained high food quality standards.
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
- Planned lunch, dinner and bar menu, as well as special menus for in-house special events and catering.
- Assisted customers in placing special orders for large-scale events such as weddings and birthday parties.
- Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees.
- Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers.
Teacher
Global Teen Nursery School
02.2016 - 08.2016
- Evaluated and revised lesson plans and course content to facilitate and moderate classroom discussions and student centered learning.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
- Directed afterschool activities 5 days each week to provide students with interesting opportunities while maintaining student discipline.
- Graded and evaluated student assignments, papers and course work.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Organized classroom supplies and decorated walls to create fun, nurturing settings and meet learning needs.
- Administered quizzes and tests to assess student understanding of material.
Interpreter
Office Of The Prime Minister
12.2015 - 08.2016
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Attended training meetings to provide accurate consecutive translations of conversations between members.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Maintained excellent attendance record, consistently arriving to work on time.
Education
High School Diploma -
Destiny International Secondary School
11.2015
No Degree - Language Arts Education
Regionally -accredited Institution of Higher Educ
Bachelor of Arts - Clerical Social Science -family
United States Institute of Language And Clerical Studies
Florida05-2025
Skills
- Public speaking
- Document management
- Bilingual (speak eight language)
- Assignment management
- Quick learner
- Good communication even when the situation is difficult
- Community Networking
- Payment processing
- Public outreach
- Neighborhood watch development
- Computer skills
I Enjoy Working With People From Different Countries
I get to know more about different cultures and this helps me keep up with learning more languages. Also working with people from different cultures helps me not to forget the eight languages I already know. It also helps me to know more people.
languages
English
Native or Bilingual
Swahili
Native or Bilingual
kinyarwanda
Native or Bilingual
Luganda
Native or Bilingual
Kirundi
Native or Bilingual
Rutoro
Native or Bilingual
kinyabwisha
Native or Bilingual
kihema
Native or Bilingual
Timeline
Case Manager
Bridge Refugee Services
12.2024 - Current
Interpreter/Community Liaison
Bridge Refugee Services
08.2018 - Current
Cook
Chipotle Mexican Grill Inc.
10.2016 - 05.2018
Teacher
Global Teen Nursery School
02.2016 - 08.2016
Interpreter
Office Of The Prime Minister
12.2015 - 08.2016
No Degree - Language Arts Education
Regionally -accredited Institution of Higher Educ
High School Diploma -
Destiny International Secondary School
Bachelor of Arts - Clerical Social Science -family
United States Institute of Language And Clerical Studies
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