REI BLACK
Baltimore,MD
Summary
Public Health Professional with experience in government operations, healthcare administration, program coordination, workflow optimization, and compliance. Skilled in managing complex information systems, improving processes, supporting multidisciplinary teams, and maintaining high-accuracy documentation. Adept at coordinating programs that strengthen community outcomes and support public health, legal, and regulatory initiatives.
Overview
13
13
years of professional experience
Work History
Legal Support Specialist
Office of the Attorney General | Consumer Protection Division |Opioids Crisis Unit
Baltimore, MD
04.2026 - Current
- Provide administrative and operational support to attorneys and professional staff working on complex public protection and public health matters.
- Coordinate information management, document organization, and communications to support legal and investigative activities.
- Collaborate across multidisciplinary teams to ensure efficient operations, timely project completion, and effective stakeholder engagement.
- Maintain confidential records and support initiatives designed to improve outcomes for Maryland communities.
Administrative Specialist II
DOL | Division of Labor & Industry| Workplace Fraud Unit
Hunt Valley, MD
07.2025 - 04.2026
- Processed, tracked, and reconciled high-volume payments submitted online, by mail, and in person, ensuring accuracy and compliance.
- Documented and validated payment data using Santander and Govolution, and internal systems, maintaining detailed logs for audits and regulatory oversight.
- Managed secure financial records to ensure data integrity and supported compliance-driven workflows.
- Conducted intake of complaints, documented case information, and routed matters appropriately.
- Supported leadership with data tracking, reporting, and process improvement recommendations.
Office Manager
Pinnacle Healthcare Services
Boston, MA
04.2014 - 02.2025
- Managed daily operations including scheduling, documentation, phone triage, and patient coordination.
- Improved claims accuracy and reduced processing delays by refining workflows and documentation practices.
- Optimized the Kareo EHR system to improve data accessibility and streamline patient record management for a high-volume patient population.
- Strengthened patient access by coordinating communication, supporting care continuity.
Case Manager
Juvenile Intervention Services Center
Chicago, IL
04.2019 - 12.2019
- Supported youth and families in navigating social, educational, and behavioral challenges to achieve stability and growth.
- Linked families with community resources and services, enhancing stability and promoting positive youth development.
- Documented case details and collaborated with multidisciplinary teams to ensure comprehensive support for clients.
Program Director
International Foundation for Resources and Education
Kasoa
08.2015 - 05.2016
- Directed programming for at-risk youth, enhancing educational and community engagement activities.
- Coordinated volunteers and resources, streamlining program logistics to maximize student participation and success.
- Directed education and resource programs for international foundation initiatives.
- Oversaw program planning, scheduling, and cross-team coordination.
- Managed partnerships with community leaders, donors, and education providers.
Associate Consultant
Management Synergetics
Chicago, IL
01.2014 - 07.2015
- Coordinated documentation and meetings for Citywide HIV/AIDS Action Initiatives to ensure effective implementation.
- Cultivated relationships with public health partners and clients to strengthen collaboration efforts.
- Supported management consulting engagements across client operations and organizational planning.
- Analyzed business processes and documented workflow gaps for client teams.
- Prepared presentations, reports, and recommendations for senior consultant review.
Education
Master of Science - Public Health
Northeastern University
Bachelor of Science - Public Health
Temple University
Skills
- Program & Operations Coordination
- Workflow Optimization
- Data Quality & Documentation
- Regulatory Compliance
- Legal Documentation Management
- Stakeholder engagement
- Cross-Functional Collaboration
- Process Improvement
- Public Health Administration
Timeline
Legal Support Specialist
Office of the Attorney General | Consumer Protection Division |Opioids Crisis Unit
04.2026 - Current
Administrative Specialist II
DOL | Division of Labor & Industry| Workplace Fraud Unit
07.2025 - 04.2026
Case Manager
Juvenile Intervention Services Center
04.2019 - 12.2019
Program Director
International Foundation for Resources and Education
08.2015 - 05.2016
Office Manager
Pinnacle Healthcare Services
04.2014 - 02.2025
Associate Consultant
Management Synergetics
01.2014 - 07.2015
Master of Science - Public Health
Northeastern University
Bachelor of Science - Public Health
Temple University