REIANNA STUBBLEFIELD
Lubbock,United States
Summary
Results-driven Assistant Manager and Registered Dental Assistant with 5+ years in clinical and leadership roles. Led teams to enhance workflows and ensure compliance in high-pressure environments. Developed staff coaching strategies, improved patient scheduling, and fostered a collaborative atmosphere to elevate patient care.
Overview
11
11
years of professional experience
Work History
Assistant Manager (AMD)
Braum's
Lubbock
10.2020 - Current
- Lead and coach front-line team members to meet performance standards, maintain high service quality, and ensure consistent policy compliance.
- Collaborated with management to resolve operational issues and implement process improvements, supporting sales and customer satisfaction.
- Managed inventory ordering and reconciliation, streamlining stock processes to enhance on-shelf availability and minimize ordering errors.
- Oversaw daily cash management and reconciliations, maintaining accurate till counts and secure deposits.
- Prepared and maintained operational documentation—schedules, incident reports, and procedure logs—to ensure accountability and compliance.
- Utilized Microsoft Office and virtual communication tools to coordinate reporting, scheduling, and team communications.
Client Services Coordinator
Locker Room Haircut
Midland
10.2015 - 10.2018
- Greeted clients and managed check-ins/check-outs to ensure a professional, efficient client experience.
- Facilitated communication between stylists and management to resolve issues and foster collaboration.
- Coordinated staff schedules and performed administrative tasks while maintaining salon cleanliness and organization to enhance workflow.
- Covered opening/closing duties and made operational decisions to ensure smooth operations in absence of supervisors.
- Conducted inventory counts and assisted with ordering and stock reconciliation to maintain product availability and minimize discrepancies.
Education
Associate of Science - Pre-Professional Health Careers
South Plains College
Lubbock, TX01-2027
Diploma - Registered Dental Assistant
West Texas Dental Assisting
Lubbock, TX07-2022
High School Diploma -
Odessa High School
Odessa, TX05-2018
Skills
- Inventory Management
- Compliance documentation
- Operational Documentation
- Microsoft Office Suite
- Virtual communication tools
- Remote Collaboration
- Data Entry & Scheduling
- Time management
- Process Improvement
- Team collaboration
- Conflict resolution
- Problem-solving communication
- Record-keeping
- Facility Maintenance
- Time Management
- Time Management
Accomplishments
- - Led and coached front-line teams to raise service consistency and improve staff performance and morale through regular training and feedback.
- - Streamlined inventory ordering and stock reconciliation processes, reducing errors and improving on-shelf availability.
- - Managed daily cash operations and reconciliations, maintaining accurate till counts and secure deposits.
- - Implemented scheduling and workflow adjustments that improved patient/client flow and reduced wait times.
- - Provided clinical support as a Registered Dental Assistant: dental charting, instrument sterilization, digital x-ray acquisition, and chairside assistance to clinicians.
- - Maintained rigorous compliance with documentation and confidentiality requirements, ensuring accurate clinical records and regulatory adherence.
- - Trained and mentored new hires on clinical procedures, customer service standards, and safety protocols to accelerate onboarding and performance.
- - Facilitated communication between clinicians, front-line staff, and management to resolve operational issues and improve team collaboration.
Timeline
Assistant Manager (AMD)
Braum's
10.2020 - Current
Client Services Coordinator
Locker Room Haircut
10.2015 - 10.2018
Associate of Science - Pre-Professional Health Careers
South Plains College
Diploma - Registered Dental Assistant
West Texas Dental Assisting
High School Diploma -
Odessa High School