Reichelle Calix
Orlando,FL
Summary
Hardworking and passionate job seeker with with strong organizational skills eager to secure a full time pest control technician job while continuing to further my education.
Overview
7
7
years of professional experience
Work History
Guest Advocate /Sales Associate
Target
10.2023 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Certified Pest Control Technician
HomeTeam Pest Denfense
12.2021 - 10.2023
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
- Prepared reports and kept detailed records of pest control activities.
- Drove to customer residences and places of business to inspect for pests.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Complied with safety guidelines and regulations with during pest control processes.
- Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Fostered excellent service leading to positive online reviews.
Show Attendant
Walt Disney World Company
06.2020 - 12.2021
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Worked with other staff members for smooth theater operations.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Enforced theater policies to maintain enjoyable viewing experience for all customers.
- Provided assistance to guests with special needs and helped with seat accommodations.
- Performed routine inspections of theater to identify safety hazards.
Housekeeping Room Attendant
Walt Disney World Company
09.2019 - 04.2020
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets and upholstered furniture.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Customer Service Clerk
United Postal Service, UPS
05.2017 - 08.2019
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Issued receipts and processed refunds, credits, or exchanges.
- Kept front check out area clean and organized for efficient service.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Checked order details against account information to minimize errors and unnecessary delays.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Associate of Science - Welding
Southern Technical College
Orlando, FL01.2025
Associate of Arts -
Valencia College
Orlando, FL05.2016
High School Diploma -
Cypress Creek High School
Orlando, FL05.2014
Skills
- Self Motivation
- Cashier Skills
- Problem Solving
- Product Knowledge
- Adaptability
- Customer service skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Guest Advocate /Sales Associate
Target
10.2023 - Current
Certified Pest Control Technician
HomeTeam Pest Denfense
12.2021 - 10.2023
Show Attendant
Walt Disney World Company
06.2020 - 12.2021
Housekeeping Room Attendant
Walt Disney World Company
09.2019 - 04.2020
Customer Service Clerk
United Postal Service, UPS
05.2017 - 08.2019
Associate of Science - Welding
Southern Technical College
Associate of Arts -
Valencia College
High School Diploma -
Cypress Creek High School
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