Summary
Overview
Work History
Education
Skills
Phone - Number
Certification
Timeline
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REID FLETCHER

Gray,United States

Summary

Dynamic Production Supervisor with a proven track record at PalletOne inc., specializing in process optimization and team leadership. Achieved a 99.8% uptime in ASRS system maintenance at Ken's Foods, demonstrating exceptional technical proficiency and analytical skills. Expert in fostering safety protocols and enhancing efficiency, excels in driving projects to timely completion while building cohesive teams.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Production Supervisor

PalletOne inc.
08.2023 - Current
  • Identified needs of customers promptly and efficiently.
  • Set up and adjusted machines and equipment to produce pre-determined results.
  • Supported safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
  • Conducted performance reviews to identify and rectify areas for skill improvement.
  • Reviewed individual employee performance to correct issues and enhance productivity.
  • Developed pricing schedules, costing for materials, and compliance statements.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Determined budgets, production goals and rates based on company policies and requirements.
  • Developed and implemented production schedules to ensure timely completion of projects.
  • Developed comprehensive training programs for new hires in order to increase productivity.
  • Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.

ASRS Technician

Ken's Foods
10.2022 - 08.2023
  • Maintained and repaired ASRS systems, ensuring 99.8% uptime - Enhanced operational efficiency - Technical skills Problem-solving - Significant reduction in downtime
  • Diagnosed and resolved ASRS issues, minimizing disruptions - Improved system reliability - Analytical skills Troubleshooting - Increased productivity
  • Conducted preventative maintenance on ASRS equipment - Reduced unexpected failures - Detail-focused - Maintenance skills - Enhanced system longevity
  • Collaborated with team to optimize ASRS performance - Leveraged expertise for better outcomes - Collaborative Technical proficiency - Boosted team efficiency
  • Implemented safety protocols for ASRS operations - Ensured compliance and safety - Supportive - Safety skills Maintained a safe work environment

Computer Repair Technician

Gray Computers
02.2019 - 10.2022
  • Troubleshooted and repaired hardware components, such as motherboards, hard drives, RAM, CPUs, and video cards.
  • Utilized diagnostic tools to detect errors in hardware configuration.
  • Set up wireless networks for home users utilizing the latest security protocols.
  • Checked in computers and performed diagnostics for repair.
  • Provided remote technical support via phone or online chat services.
  • Coordinated ticket fulfillment among multiple technicians and teams to reduce redundancy and accelerate response times.
  • Updated software versions with patches and new installations to close security loopholes and protect users.
  • Performed troubleshooting on networking and connectivity issues to restore connections and network access.
  • Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
  • Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
  • Disassembled computer systems to troubleshoot and resolve hardware issues.

Education

Information Technology -

Western Governors University
02.2025

Skills

  • Production Management
  • Team Leadership
  • Process Optimization
  • System Maintenance
  • Analytical Skills
  • Technical Proficiency
  • Team Building
  • Detail-oriented
  • Troubleshooting
  • Enhanced Efficiency
  • Safety Protocols
  • Innovation
  • Data Analysis
  • Risk Management

Phone - Number

478-221-4155

Certification

  • Mechatronics certification (September 2024-current)

Timeline

Production Supervisor

PalletOne inc.
08.2023 - Current

ASRS Technician

Ken's Foods
10.2022 - 08.2023

Computer Repair Technician

Gray Computers
02.2019 - 10.2022

Information Technology -

Western Governors University

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