Reid Jenks
Holland
Summary
Experienced customer-centric General Manager/Director with a focus on cultivating and nurturing customer and business relationships, resulting in substantial market share growth and increased profitability. Skilled in implementing a coaching approach instead of a traditional hierarchical management style. Searching for a lasting partnership with a company that shares my values and beliefs in achieving long-term success.
Overview
14
14
years of professional experience
Work History
Brand General Manager
LaFontaine Automotive Group
01.2025 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability with help of the manufacturer.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Run all aspects of business for the locations.
Finance Director-Group
LaFontaine Automotive Group
09.2024 - 01.2025
Finance Director- Ford/Lincoln Stores. (8)
LaFontaine Automotive Group
06.2024 - 09.2024
- Assisted with recruiting, interviewing, and hiring new department employees.
- Rose lane department Per Vehicle Retail by $200 in first month
- Implement compensation structure change to drive revenue and employee retention
- Cultivate lender relationships to ensure profitability and to protect group.
General Sales Manager
LaFontaine Automotive Group
03.2024 - 06.2024
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies with accountability.
- Store was losing money on a monthly basis, first month in the store we set all time unit record, and beat again in April with 124 units. Store consistently nets $200,000 per month.
- Train, hire and implement processes to improve revenue.
General Manager
AutoNation
07.2023 - 12.2023
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Brand new store, opened August 2023. Exceeded Budget in net profit every month
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share in the used car business
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty. Strong banking relationships. Able to get just about any deal approved and funded.
- Drove reputation score above 800 in short time.
- Proficient in re-insurance programs.
- CDK, RouteOne, proficient
Market F&I Director
AutoNation
11.2021 - 07.2023
- Increased company revenue by streamlining processes and holding CFS team accountable to our processes and expectations
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations monthly, quarterly, and annually.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth. Strong belief in cultivating talent from within.
- Managed lender relationships with preferred lenders. Drove our re-insurance programs to max out profitability.
- top 4 market out of 16 for how our brands performed against their peers.
Regional Sales Manager
Protective
10.2019 - 11.2021
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques by adding products to stores, and acquiring new business
Sr. District Manager
JM&A Group
07.2013 - 10.2019
- Boosted district performance through increasing product share within accounts, as well as prospecting and signing new businesses.
- Managed incentive accounts for 18 dealers.
- Held Monthly performance review and training meetings with each store/group to hold teams accountable to performance expectations
- Managed and reviewed re-insurance programs for each individual dealer our group on a monthly or quarterly basis to ensure dealer was protected and maximizing profit within their programs.
Sales Consultant/F&I Manager/Special Finance Director
Automotive Retail Dealerships
04.2011 - 07.2013
Education
MBA - Business
University of Kansas
12.2022
Bachelor of Arts - Finance/Management
Northwood University
05.2010
Skills
- Lending Partnerships
- CSI
- CDK
- RouteOne
- Dealertrack
- E-Contracting
- Business Administration
- Advertising and Marketing
- Staff Supervision
- P&L
Timeline
Brand General Manager
LaFontaine Automotive Group
01.2025 - Current
Finance Director-Group
LaFontaine Automotive Group
09.2024 - 01.2025
Finance Director- Ford/Lincoln Stores. (8)
LaFontaine Automotive Group
06.2024 - 09.2024
General Sales Manager
LaFontaine Automotive Group
03.2024 - 06.2024
General Manager
AutoNation
07.2023 - 12.2023
Market F&I Director
AutoNation
11.2021 - 07.2023
Regional Sales Manager
Protective
10.2019 - 11.2021
Sr. District Manager
JM&A Group
07.2013 - 10.2019
Sales Consultant/F&I Manager/Special Finance Director
Automotive Retail Dealerships
04.2011 - 07.2013
Bachelor of Arts - Finance/Management
Northwood University
MBA - Business
University of Kansas
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