Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Host
Za's on Devine
Columbia, SC
07.2024 - 03.2025
Greeted and managed guest flow efficiently, optimizing table turnover and waitlist times.
Developed an understanding of restaurant profit margins, including food, beer, and dessert pricing, and their impact on overall revenue.
Observed and analyzed customer behavior, identifying patterns in dining habits, spending tendencies, and service expectations.
Coordinated with servers and kitchen staff to ensure a smooth, profitable dining experience, balancing customer satisfaction with business efficiency.
Gained insight into different personality types and how they impact decision-making, tipping behavior, and interactions with staff.
Adapted to high-pressure environments, demonstrating strong problem-solving and conflict-resolution skills.
Paid Intern(summer)
Red3i
Columbia, South Carolina
06.2021 - 08.2023
Gained exposure to sales, accounting, front-end development; concentrated in email marketing
Reviewed key performance indicators and prepared reports with recommendations for management
Learned to send invoices and handled physical deposits
Performed reviews of datasets and made recommendations to sales team
Compared marketing initiatives of competitors to internal efforts and made suggestions
Led A/B split testing initiatives with email marketing campaigns to optimize open rate and click through rate performance
Gained proficiency using Tableau (interactive data visualization software) as well as multiple Email Service Providers
Developed understanding of how Application Programming Interfaces (API) work
Learned key factors impacting email deliverability and executed strategies designed to improve performance
Managed the company's internal Job Alerts email list, marketing employment listings from companies like ZipRecruiter.
Leveraged AI to create better-optimized email creatives.
Laborer
Liester And Harris Landscaping
Columbia, SC
04.2020 - 08.2021
Worked doing landscaping, mainly weedeating
Did miscellaneous tasks for clients.
Customer Service / Cashier / Laborer
Livingston Farms
Swansea, SC
06.2017 - 10.2019
Loaded trucks and set up for produce markets at Soda City, Richland Hospital, Blue Cross Blue Shield, etc