Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
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Reighan Johnson

Florence,WI

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses Independent decision-making skills and sound judgement to positively impact company success. Strong computer office skills as well.

Overview

5
5
years of professional experience

Work History

Union Officer

IBEW Local 2221
02.2021 - Current
  • Steward, Chief Steward, E-Board Chairman
  • Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
  • Prepared and submitted detailed reports regarding assignments and ongoing investigations.
  • Addressed public questions, complaints and requests and provided necessary assistance.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Welder Fabricator

Boss Snowplow
03.2019 - Current
  • Welded in flat, horizontal, vertical, and overhead positions.
  • Inspected welds and checked critical measurements to meet specifications.
  • Prepared welding equipment to perform advanced welding work.
  • Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
  • Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
  • Chipped off excess weld, slag, and spatter using hand tools.
  • Operated hoists, cranes, and power tools to dismantle equipment to find and remove defective parts.
  • Worked in Robotic and Non-Robotic Cells

Waitress

The Tavern On Central
06.2020 - 10.2020
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Welder Fabricator

Loadmaster
04.2020 - 08.2020
  • Welded in flat, horizontal, vertical, and overhead positions.
  • Inspected welds and checked critical measurements to meet specifications.
  • Prepared welding equipment to perform advanced welding work.
  • Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
  • Fabricated shop parts directly from blueprints.
  • Chipped off excess weld, slag, and spatter using hand tools.
  • Operated hoists, cranes, and power tools to dismantle equipment to find and remove defective parts.

Education

Undergraduate Business Admin. - Business Administration

Bay West College
Iron Mountain, MI
05.2025

No Degree - Leadership Training

IBEW Local 2221
Iron Mountain, MI
08.2023

9 Weld Certifications, Blueprint Reading - Welding

Advanced Welding Institute
Eagle River, WI
12.2018

General Education -

Iron Mountain High School
Iron Mountain, MI
06.2018

Skills

  • Communication
  • Leadership
  • Adaptable
  • Hard Working
  • Dependable
  • Fast Learner
  • Even Tempered
  • Microsoft Office Suite
  • Computer Efficiency
  • Complaint Resolution

Additional Information

As the Chief Steward I have great communication skills and am very good at speaking in front of large groups of people, as I do a lot of new hire orientations. I also can think on my feet and deescalate combative situations. As well I am going back to college to further my skill set even more.

References

  • Mark Johnson, (906) 396-2129
  • Harold Long, (254) 258-2717

Timeline

Union Officer

IBEW Local 2221
02.2021 - Current

Waitress

The Tavern On Central
06.2020 - 10.2020

Welder Fabricator

Loadmaster
04.2020 - 08.2020

Welder Fabricator

Boss Snowplow
03.2019 - Current

Undergraduate Business Admin. - Business Administration

Bay West College

No Degree - Leadership Training

IBEW Local 2221

9 Weld Certifications, Blueprint Reading - Welding

Advanced Welding Institute

General Education -

Iron Mountain High School

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Reighan Johnson