REIGHNA CORNETT
Lubbock,TX
Summary
Versatile healthcare administrative professional adept at managing patient interactions across ophthalmology, dental, and chiropractic environments. Proficient in scheduling, insurance verification, and processing payments while ensuring confidentiality of patient records. Committed to fostering a welcoming atmosphere and providing high-quality support in dynamic settings.
Overview
4
4
years of professional experience
Work History
Receptionist
Texas Retina Associates
Lubbock, TX
03.2026 - Current
- Welcome and assist patients throughout the check-in and check-out process.
- Answer multi-line phone calls and assist patients with questions and appointment needs.
- Coordinated patient appointments and organized front desk operations to enhance patient flow.
- Verified patient demographics and insurance information to ensure accuracy and compliance.
- Verified patient insurance details to ensure coverage accuracy., referrals, and authorizations.
- Collect payments, copays, and other patient balances accurately.
- Maintain patient records and complete data entry while protecting confidential information.
- Delivered compassionate customer service in a high-volume ophthalmology and retina care environment.
Wellness Coordinator
The Joint Chiropractic
Lubbock, TX
09.2024 - 03.2026
- Coordinated scheduling for wellness appointments and events to streamline access for clients and optimize staff resources.
- Developed educational materials on chiropractic care and wellness benefits to enhance client understanding and engagement.
- Developed lasting client relationships through encouragement and personal support.
- Supported staff training on wellness program protocols and procedures.
Front Desk Receptionist
West Texas Eye
Lubbock, TX
12.2023 - 09.2024
- Managed multi-line phone system, responding to patient inquiries to provide timely assistance.
- Checked in patients, verifying medical and insurance information to ensure accurate records.
- Processed payments and verified insurance and copayments to facilitate smooth transactions.
Dental Receptionist
Seminole Dental
Seminole, TX
04.2022 - 12.2023
- Managed patient scheduling, processed insurance claims, and handled invoices and payments efficiently.
- Greeted and assisted patients, ensuring a positive experience in person and by phone.
- Maintained clean, organized, welcoming office environment to enhance patient comfort.
Education
Associate of Science -
New Mexico Junior College
Hobbs, NM01-2025
High School Diploma -
Seminole High School
Seminole, TX05-2018
Skills
- Patient check-in
- Appointment Scheduling
- Insurance Verification
- Referral management
- Payment processing
- Patient records management
- Multi-Line Phone Systems
- Medical Terminology
- Computer Skills
- Time Management
- Organization
- Teamwork
- Communication
- Customer Service
Timeline
Receptionist
Texas Retina Associates
03.2026 - Current
Wellness Coordinator
The Joint Chiropractic
09.2024 - 03.2026
Front Desk Receptionist
West Texas Eye
12.2023 - 09.2024
Dental Receptionist
Seminole Dental
04.2022 - 12.2023
Associate of Science -
New Mexico Junior College
High School Diploma -
Seminole High School