Reiko Arnold
Victorville,CA
Summary
Efficient and responsible team player with excellent multitasking and ability to support multiple developments with customer inquiries and register handling tasts as needed.
Motivated and reliable
Eager to apply my organizational skills, attention to detail, and creativity to create memorable experiences for clients.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Benihana Restaurant
04.2022 - 09.2024
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- provided exceptional customer service by actively engaging with customers, understanding their needs, offering tailored solution.
- Assisted unhappy customers by identifying their issue, and implimplementing effective solution, resulting in improved rating.
Restaurant Hostess
Bjs Restaurants & Brewhouse
03.2023 - 07.2024
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Complied with food safety and food hygiene regulations to safeguard public health.
- Reported problematic guests to management to foster safe and pleasant environment.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Professional Business Mixer Coordinator
Brand Sesh
10.2023 - 06.2024
- Successfully coordinated a professional business mixer, bringing together professionals from various industries
- Managed event logistics, including venue selection, catering, and scheduling of guest speakers
- Utilized strong communication skills to engage with attendees, ensuring a positive networking experience for all participants
- Demonstrated effective multitasking and problem-solving abilities by handling last-minute changes and unexpected challenges.
Event Coordinator
Brand Sesh
07.2023 - 06.2024
- Volunteered at a local farmers market, supporting vendors and customers in a friendly and helpful manner
- Assisted with setting up and tearing down market stalls, ensuring a clean and organized environment
- Provided exceptional customer service by answering questions, and offering recommendations.
Job Fair Experience
Epic Charter Schools
11.2019 - 11.2019
- Actively participated in a job fair by setting up and managing my booth, creating an inviting and professional atmosphere
- Demonstrated exceptional communication skills by warmly greeting and engaging with every individual who approached my booth
- Effectively conveyed information about my company, products, or services to potential candidates, showcasing the value and opportunities available.
- Displayed merchandise effectively to enhance the shopping experience, leading to increased sales and customer engagement.
- Managed cash transactions with %100 accuracy while providing excellent customer service
- Stocked and organized inventory.
Education
Certification -
Linked in Learning
High School Diploma -
Epic Charter School
Anaheim, CA06.2023
No Degree -
Victor Valley College
Victorville, CA01.2023
Skills
- Strong communication and interpersonal skills
- Excellent problem solving abilities
- Detail-oriented and organized
- Ability to work effectively in a team
- Effective multitasking abilities by handling last-minute changes and unexpected challenges
- Customer Service
- Complex Problem-Solving
Accomplishments
- Made honor roll
- Certification in Event Planning
References
Available upon request
Certification
- Certified Event planner, Linked in Learning - May 17th , 2024
Timeline
Professional Business Mixer Coordinator
Brand Sesh
10.2023 - 06.2024
Event Coordinator
Brand Sesh
07.2023 - 06.2024
Restaurant Hostess
Bjs Restaurants & Brewhouse
03.2023 - 07.2024
Restaurant Hostess
Benihana Restaurant
04.2022 - 09.2024
Job Fair Experience
Epic Charter Schools
11.2019 - 11.2019
Certification -
Linked in Learning
High School Diploma -
Epic Charter School
No Degree -
Victor Valley College
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