Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Reilee Williams

North Fort Myers,FL

Summary

Proven leader and adept problem-solver, excelled at Murphy's Express by swiftly resolving customer complaints and optimizing inventory levels, boosting customer satisfaction.

Proactive and meticulous Independent Living Resources, as well as Van Rensselaer Manor, with over 3 years of experience in healthcare industry. Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Manager

Murphy's Express
10.2023 - Current
  • Count and maintain accurate numbers for inventory, and replenish products according to demand.
  • Create detailed reports for upper management, analyzing sales figures and forecasting future trends.
  • Proficient in operating cash registers, processing payments, and handling cash, with zero discrepancies or errors.
  • Proven ability to manage customer complaints and resolve issues effectively, while maintaining professionalism.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Certified Nursing Assistant

Independent Living Resources
03.2022 - 05.2023
  • Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information.
  • Developed individualized plans of care based on assessment findings for each assigned resident.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.

Certified Nursing Assistant

Van Rensselaer Manor
09.2020 - 05.2022
  • Developed trusting relationships and provided emotional support to patients and families
  • Assisted patients with personal hygiene tasks, such as bathing and dressing, while maintaining respect for patient privacy and dignity.
  • Encouraged patient participation in activities designed for their physical and mental health improvement.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.

Education

High School Diploma -

North Fort Myers High School
06.2020

Skills

  • Workload Management
  • Money handling
  • Problem-Solving
  • Team leadership
  • Customer service
  • Decision-making
  • Employee scheduling
  • Computer skills
  • HIPAA compliance
  • Safety precautions

Certification

NY000432929E

Timeline

Assistant Manager

Murphy's Express
10.2023 - Current

Certified Nursing Assistant

Independent Living Resources
03.2022 - 05.2023

Certified Nursing Assistant

Van Rensselaer Manor
09.2020 - 05.2022

High School Diploma -

North Fort Myers High School

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Reilee Williams