Reilly Landis
Spokane,WA
Summary
Dynamic professional with three years of experience in the restaurant industry starting as a host and working up to a server, complemented by five years of entrepreneurial expertise as the owner of a successful auto detailing company. Demonstrates a strong work ethic, adaptability in high-stress environments, and excellent customer service skills in both hospitality and business settings.
Overview
5
5
years of professional experience
Work History
Server
Wave Sushi Island Grill
Spokane , WA
2023.08 - 2024.05
- Delivered exceptional customer service by accurately taking orders, providing menu recommendations, and ensuring a pleasant dining experience for guests.
- Managed multiple tables simultaneously, demonstrating strong organizational and multitasking skills in a fast-paced environment.
- Trained and mentored new staff members, fostering a team-oriented and efficient work environment.
Host/To-Go Specialist/Expo
Hapa Sushi Grill and Sake Bar
Denver , CO
2022.07 - 2024.08
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
Owner/Operator
Shiny Solutions Auto Detail
Centennial , CO
2019.11 - Current
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Handled client inquiries with exceptional professionalism and enthusiasm.
- Prepared monthly and year-end closing statements, financial documents and invoices.
Education
Bachelor of Arts - Business Administration And Management
Gonzaga University
Spokane, WA05.2027
National Registration/State Certification - Emergency Medical Technician (EMT)
Denver Health Paramedics Division
Denver, CO2024-08
Skills
- Guest Engagement
- Issue Resolution
- Communication
- Accounting
- Business Leadership
- Positive Attitude
- Emergency Medicine
- Critical decision-making skills
Affiliations
- President and Co-Founder of the Gonzaga Emergency Response Club
- Maintained a position on the Dean's List for the 2023-2024 Academic Year
- Preserved a 5-Star rating for my auto detailing business
Timeline
Server
Wave Sushi Island Grill
2023.08 - 2024.05
Host/To-Go Specialist/Expo
Hapa Sushi Grill and Sake Bar
2022.07 - 2024.08
Owner/Operator
Shiny Solutions Auto Detail
2019.11 - Current
Bachelor of Arts - Business Administration And Management
Gonzaga University
National Registration/State Certification - Emergency Medical Technician (EMT)
Denver Health Paramedics Division
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