Reilly Stamps
Flint,MI
Summary
Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.
Overview
7
7
years of professional experience
Work History
CSR
Davis Pizza Co
09.2024 - 05.2025
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Investigated and resolved customer inquiries and complaints quickly.
Fabrication Welder
Davis Furniture
04.2022 - 01.2024
- Read and followed blueprints and weld diagrams.
- Checked cut length frequently for deviations in cut length specs.
- Resolved weld-related problems by researching and using appropriate repair practices.
- Documented welding on specified work order.
- Maintained clean and organized work area to prevent workplace accidents.
- Communicated with supervisors and engineers to verify quality of finished work met specifications.
- Inspected pieces for defects, measured, and checked with straightedges or templates for compliance with specifications.
Structural Welder
Piedmont Hoist and Crane
12.2017 - 04.2022
- Prepared welding equipment to perform advanced welding work.
- Kept work area clean and organized.
- Tested welding and safety equipment to check performance.
- Coordinated with crane or signaled equipment operators to lift and position structural steel members and hoist beams, girders, and columns to correct positions.
- Fabricated steel frames, columns, beams, and girders according to blueprints or instructions from site managers.
- Followed safety guidelines to fasten structural steel members and hoisted cables, chains and rope.
- Hoisted metal components into place, safely operating cranes during process.
- Reviewed work plans and blueprints to ascertain all requirements for project.
Education
High School Diploma -
Southwest Guilford High School
High Point, NC06-2013
Skills
- Complaint resolution
- Script adherence
- Stress management
- Verbal and written communication
Languages
English
Native or Bilingual
Timeline
CSR
Davis Pizza Co
09.2024 - 05.2025
Fabrication Welder
Davis Furniture
04.2022 - 01.2024
Structural Welder
Piedmont Hoist and Crane
12.2017 - 04.2022
High School Diploma -
Southwest Guilford High School
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