Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Reim Nassir

Sales Associate
Lansing

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction.

Overview

2
2
years of professional experience
1
1
Certification
2
2
Languages

Work History

Customer Service Representative

Peckham
11.2023 - 11.2024
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Food Maker

Pizza Hut
10.2022 - 10.2023
  • Increased kitchen efficiency by multitasking and prioritizing tasks based on urgency and importance.
  • Improved recipe consistency by carefully measuring ingredients and closely following standardized procedures.
  • Reduced food waste by implementing efficient inventory management and proper storage techniques.
  • Guaranteed customer satisfaction by quickly delivering orders.
  • Assisted in setting up and breaking down kitchen stations.

Education

Associate of Science - Science

Lansing Community College
Lansing, MI
08-2024

Skills

    Customer service

    Adaptability and flexibility

    Time management

    Sales expertise

    Team collaboration

    Task prioritization

Certification

CPR

Timeline

CPR

02-2024

Customer Service Representative

Peckham
11.2023 - 11.2024

Food Maker

Pizza Hut
10.2022 - 10.2023

Associate of Science - Science

Lansing Community College

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