Reina Gonzalez
Roosevelt
Summary
I am a devoted worker who has
developed leadership and customer service skills in busy retail environment, seeking to transition into new field. Demonstrates expertise in managing teams, handling financial transactions, and ensuring customer satisfaction. Committed to leveraging these skills to contribute effectively in new role. I consider myself as friendly and outgoing, kind, respectful and extremely responsible and reliable.
Overview
2
2
years of professional experience
Work History
Cashier Manager
Associated
11.2023 - Current
- Assisted in training new cashiers on register operations and customer service standards..
- Resolved customer inquiries and concerns promptly to ensure satisfaction.
- Problem solving skills if any customer needs help
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
Education
No Degree - Biotechnology
New York Institute of Technology
Old Westbury, NYHigh School Diploma -
Roosevelt High School
Roosevelt 06-2025
Skills
- Customer service
- Time management
- Customer complaint resolution
- Punctual and reliable
- Team leadership
- Customer complaint handling
- Store opening and closing procedures
- Good judgment
- Hiring and training
- Attention to detail
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier Manager
Associated
11.2023 - Current
No Degree - Biotechnology
New York Institute of Technology
High School Diploma -
Roosevelt High School