Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Reina Jimenez

Riverside,CA

Summary

Exceptionally well-organized individual with over 9 years of customer service experience, seeking employment opportunities within your company as a Phlebotomist or related position where I can use my education, training and abilities to ensure a positive healthcare experience for your patients and to support your office as part of the medical team.

Overview

9
9
years of professional experience

Work History

Customer Service Specialist

T-Mobile
03.2015 - Current
  • Interacting with customer to provide solutions to any problems including billing, phone malfunctions, trouble shooting, helping find new technology that’s right for the customers, I help them understand and learn the function of a new device
  • Aside from customer service, I opened and closed stores daily following all procedures, including handling of money, and securing high-end electronics.

Phlebotomist

Caremore Medical Group
04.2023 - 12.2023
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
  • Improved patient comfort by employing gentle and efficient blood collection techniques.

Phlebotomy Externship

123 Medical Group
02.2023 - 03.2023
  • Support outpatient laboratory by taking urine samples, preparing stool kits, and performing blood draws and infants and adults.

Education

Phlebotomy Training Specialist -

Phlebotomy Training Specialist
Riverside, CA
01.2023

Skills

  • Customer Service
  • Lab Procedures
  • Sterilization Techniques
  • Glucose Testing
  • Venipuncture
  • Knowledge of Venous Anatomy
  • Collect urine samples
  • Capillary Puncture
  • HIPAA/OSHA
  • Patient Care
  • Data Entry
  • Butterfly needle technique
  • Blood culture collection

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Phlebotomist

Caremore Medical Group
04.2023 - 12.2023

Phlebotomy Externship

123 Medical Group
02.2023 - 03.2023

Customer Service Specialist

T-Mobile
03.2015 - Current

Phlebotomy Training Specialist -

Phlebotomy Training Specialist
Reina Jimenez