- I enjoy helping others and giving back to the community
- I like working with my hands and fixing things
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Graphic Design
- Participating in local clean-up initiatives
- Gardening
- Stand-up Paddleboarding (SUP)
- Cooking
- Offering time and support to shelters for the homeless, women, and animals
- Community Cleanup
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Electronics and Circuit Building
- Volunteering
- Dancing
- Auto Repair/Restoration
Reina Juarez
Galveston,TX
Summary
Results-oriented professional with strong Salesforce proficiency and a commitment to customer satisfaction. Successfully managed sales operations and motivated teams to achieve performance targets while optimizing processes for improved efficiency.
Overview
6
6
years of professional experience
Work History
Sales Associate Manager
Exxon
Galveston, TX
01.2016 - 01.2022
- Fostered strong relationships with key clients to drive repeat business and increase market share.
- Analyzed sales data to identify trends, optimize inventory levels, and improve customer satisfaction.
- Streamlined operational processes to enhance efficiency and reduce costs within the sales department.
- Managed daily operations, including scheduling, staffing, and performance evaluations of team members.
- Collaborated with marketing to develop promotional strategies that aligned with sales objectives.
- Mentored junior associates on effective sales techniques and customer engagement strategies.
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized product displays to attract potential buyers and increase sales conversions.
- Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
- Conducted performance reviews, handle employee matters relating to job performance, grievances, promotions, transfers and terminations.
- Developed client rapport for better customer satisfaction and repeat business.
- Maintained accurate records of all transactions, inventory movements, customer interactions allowing for data-driven decision-making and improved operational efficiency.
- Motivated and led sales team to achieve performance targets for initial prospect interaction, scheduling, engagement during sales process and closing.
- Cultivated a positive work environment that fostered teamwork and motivated employees to excel in their roles.
- Built long-lasting relationships with key clients leading to an increase in referral business from satisfied customers.
- Collaborated with sales leadership to drive prospecting and enhance engagement through sales promotions.
- Increased sales revenue by implementing effective sales strategies and building strong customer relationships.
Education
High School Diploma -
Ball High
Galveston, TXSkills
- Customer engagement
- Meeting management
- Salesforce proficiency
- Sales team leadership
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Associate Manager
Exxon
01.2016 - 01.2022
High School Diploma -
Ball High