Reina Lopez

• Coordinate patient flow by reviewing schedules, rooming patients, and preparing exam rooms

• Obtain and document vital signs including blood pressure, height, weight, and patient history

• Prepare patients for OB/GYN visits, including annual exams, prenatal care, and routine screenings

• Assist providers during exams and procedures, including Pap smears and specimen collection

• Perform phlebotomy, collect and process specimens, and administer injections as ordered

• Provide patient education on procedures, lab testing (Pap tests, urine samples), and follow-up care

• Conduct pre-visit planning for high-risk and pregnant patients to support quality care

• Maintain accurate EMR documentation, scan records, and ensure charts are complete for provider review

• Handle clerical tasks including obtaining lab results, referrals, and completing medical forms

• Maintain exam room cleanliness, sterilize instruments, restock supplies, and follow infection control protocols

• Perform routine equipment checks and ensure clinical readiness

• Identify and report patient safety concerns and support a safe, compliant clinical environment

• Participate in team huddles and support quality improvement initiatives

• Greet and room patients, ensuring a welcoming and efficient intake process

• Perform front desk duties including patient check-in, insurance verification, and check-out

• Obtain and document vital signs (blood pressure, pulse, temperature, respiration, height, weight)

• Administer injections and medications per provider orders

• Assist with wound care, dressing changes, and specimen collection

• Perform EKGs and other diagnostic testing as needed

• Assist providers with minor procedures including lacerations and burn care

• Perform phlebotomy and prepare lab specimens for processing

• Performed point-of-care testing and administered injections, including PPD placement

• Prepared patients for exams, including medical history review and medication reconciliation

• Coordinated patient care with specialists and scheduled follow-up appointments

• Managed prescription refills, patient communication, and lab result follow-ups

• Provided telephone triage support and patient education

• Completed prior authorizations and insurance appeals accurately and efficiently

• Maintained inventory, ordered supplies, and ensured clinic readiness

• Supported front office operations including scheduling, check-in, and check-out