Reina Del Mar Torres
1650 NE 115th St Apt 605 Miami, ,FL
Summary
Results-driven luxury fashion professional with 25 years of experience in high-end retail, clienteling, and personal styling. Proven success in driving sales, building strong client relationships, and delivering exceptional luxury experiences. Recognized for exceeding sales goals, elevating brand standards, and fostering client loyalty while contributing to business growth and team success.
Overview
25
25
years of professional experience
Education
Interior Design - Diploma
Interior Design Institute
San Francisco, CA05-2010
Bachelor of Arts - Dramatic Arts
University of Puerto Rico
San Juan, PR05-2008
Work History
Client Ambassador
DIOR
Miami, FL
10.2025 - Current
- Delivered exceptional luxury client experiences through personalized styling, wardrobe building, and relationship management.
- Drove sales performance by achieving and exceeding individual and boutique sales goals, KPIs, and clienteling targets.
- Developed and maintained a loyal clientele through proactive outreach, follow-up, and personalized service.
- Acted as a brand ambassador, ensuring the highest standards of customer service and brand representation.
- Provided expert product knowledge across ready-to-wear, leather goods, accessories, footwear, and seasonal collections.
- Collaborated with management and team members to support boutique operations, visual merchandising, and special events.
- Assisted with inventory management, stock organization, and merchandising standards to maintain an elevated shopping environment.
- Leveraged CRM tools to track client preferences, build customer loyalty, and drive repeat business.
- Supported VIP appointments, private shopping experiences, and luxury client events.
- Maintained a strong understanding of fashion trends, market dynamics, and brand initiatives to enhance the client experience.
Business Owner
Hoja De Menta Boutique
Anna Maria, FL
08.2020 - Current
- Established and maintained relationships with local vendors to enhance product offerings.
- Developed marketing strategies that increased brand awareness and customer engagement.
- Managed inventory levels using point-of-sale systems for efficient stock control.
- Trained and mentored staff on customer service excellence and sales techniques.
- Analyzed sales trends to inform product selection and merchandising decisions.
- Managed day-to-day business operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
Style Advisor
Saks Fifth Avenue
Naples, FL
02.2020 - 03.2020
- Maintain a great relationship with clients
- A consistent and strong clientelling skills
- Creating appointment with clients
- Communicate with clients upcoming promotions, trunk shows, and special events
- Curated personalized styling recommendations to enhance client wardrobes and boost overall satisfaction.
- Educated clients on current fashion trends, fostering informed purchasing decisions and loyalty.
- Collaborated with team members to develop visually appealing store displays that exemplified brand identity.
Client Advisor
Dolce & Gabbana S.R.L
Miami, FL
03.2017 - 02.2020
- Top Seller
- Achieved 1,000,000 dollar year sales
- Winner of multiple prizes and recognitios
- The company choose me to travel to Milan, Italy to be part of the buying team for the S/S Collections 2020
- Creating monthly consignments for high-end profile clients
- Celebrity clients: Anuel AA, Karol G, Ozuna , Rvssian, Lunay, Nicky Jam, Gloria Estefan, and Ariadna Gutierrrez (Miss Colombia 2015)
- Developed tailored solutions to meet diverse client needs, driving satisfaction and engagement.
- Provided expert product knowledge and styling advice to elevate customer experience.
- Excelled in meeting sales targets, contributing significantly to the overall success of the team.
Client Advisor
Louis Vuitton Stores Inc USA
Aventura, FL
08.2015 - 11.2017
- Recognized to be one of the few employees to go to New York to the headquarters office and take the training of new LV fragrances
- Top seller in cross selling from all departments. Leathergoods, SLG, RTW, shoes, fine jewelry, and watches
- Ability to maintain great sales and relationships with local and international clients
- Cultivated strong relationships with clients, enhancing loyalty and repeat business.
- Provided expert product knowledge and styling advice to elevate customer experience.
Skills
Small business operations
Initiative
Customer service and relations
Verbal and written communications
Leadership
Team player
Marketing
Multilingual
Languages
Spanish
Native or Bilingual
English
Full Professional
Portuguese
Professional Working
Timeline
Client Ambassador
DIOR
10.2025 - Current
Business Owner
Hoja De Menta Boutique
08.2020 - Current
Style Advisor
Saks Fifth Avenue
02.2020 - 03.2020
Client Advisor
Dolce & Gabbana S.R.L
03.2017 - 02.2020
Client Advisor
Louis Vuitton Stores Inc USA
08.2015 - 11.2017
Interior Design - Diploma
Interior Design Institute
Bachelor of Arts - Dramatic Arts
University of Puerto Rico