REINALDO M. GODINEZ III
Summary
Detail-oriented team player seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Event Ambassador/BayHost
TopGolf
06.2023 - Current
- Host large groups of guest.
- Consulted with customers to determine objectives and requirements for events.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Developed post-event reports to determine effectiveness of each event.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Set up promotional displays and equipment for special events and activities.
- Supervised gameplay and monitored guests
Events Team Lead
TOPGOLF
06.2022 - 06.2023
- Plot and organize where events are being held in the building for the week
- Attended meetings ensuring preparations, scheduling, and plotting of associates for future events
- Handling problems that arise to help the event go off smoothly
- Liaising with clients to understand event briefs and objectives for events
- Verifying day of that the contract is met throughout the event
- Ensuring that events comply with health and safety standards.
Team Lead
12.2021 - 06.2023
- Supervise the team in providing best-in-class servicedaily
- Coach and develop the team and drive Associateengagement
- Uphold operating procedures and service and safetystandards, especially Guest Satisfaction
- Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, and Caring
- Interacting with players to get feedback on product quality and service levels.
Barback
08.2021 - 12.2021
- Greet all customers and provide support for bartenders
- Serve beer and wine
- Clean/wipe down bar area counters, furniture, and tabletops
- Wash glasses and dishes
- Handle drink spills and broken glassware
- Restock and replenish liquor, beer kegs, garnishes, and bar supplies
- Empty trash and recycling
- Create large batch pre-mixed drinks
- Clean and organize storage areas.
Education
Associate degree - Media Arts & Design
MIDDLESEX COUNTY COLLEGE
EDISON, NJ05.2022
Skills
- Guest Satisfaction
- Supervising Employees
- Microsoft Office Suite Programs
- Adobe Creative Suite with strengths in Photoshop and Lightroom
Languages
Spanish
Limited Working
Timeline
Event Ambassador/BayHost
TopGolf
06.2023 - Current
Events Team Lead
TOPGOLF
06.2022 - 06.2023
Team Lead
12.2021 - 06.2023
Barback
08.2021 - 12.2021
Associate degree - Media Arts & Design
MIDDLESEX COUNTY COLLEGE
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