Reina Margarita Perez
North Highlands,CA
Summary
Dynamic housekeeping supervisor with extensive experience in staff training and operational management. Known for streamlining processes and maintaining high cleanliness standards, contributing to improved guest satisfaction and team performance.
Overview
15
15
years of professional experience
Work History
Manager's Assistant, Housekeeping
Hyatt House Davis
Davis
02.2026 - Current
- Managed schedules and coordinated meetings for management team to optimize workflow.
- Assisted in training new staff on operational procedures and company policies.
- Streamlined office processes to enhance communication between departments and improve efficiency.
- Developed and maintained filing systems to ensure easy access to important documents.
Janitor
United Building Maintenance
Sacramento, CA
03.2019 - Current
- Maintained cleanliness and sanitation standards across assigned areas to ensure safe environments.
- Operated cleaning equipment, including vacuums, to enhance efficiency in operations.
- Conducted routine inspections to identify maintenance needs and report issues promptly.
- Collaborated with team members to streamline cleaning processes and improve service delivery.
Housekeeping Supervisor
Hyatt Place Roseville
Roseville, CA
01.2022 - 01.2026
- Supervised daily housekeeping operations to ensure adherence to cleanliness standards and guest satisfaction.
- Trained and mentored staff on best practices for efficient cleaning procedures and safety protocols.
- Implemented inventory management systems to track cleaning supplies and reduce waste.
- Conducted routine inspections to uphold quality control and maintain high service levels.
Hotel Housekeeper
Hyatt Place Roseville
Roseville, CA
03.2017 - 12.2021
- Oversaw cleanliness and organization of guest rooms to uphold Hyatt standards.
- Conducted thorough inspections of assigned areas to uphold quality and safety protocols.
- Facilitated training sessions for new staff on effective cleaning techniques and proper equipment usage.
Cashier, Manager
Del Valle Meat Market
North Highlands
09.2010 - 12.2016
- Oversaw daily cash handling and customer transaction operations.
- Facilitated training and mentorship for team members on register procedures and customer service standards.
- Implemented inventory management practices to ensure stock accuracy and availability.
- Developed schedules to optimize staff coverage during peak hours.
Education
No Degree - Physiology
Licensure Phycology
San Salvador, CA High School Diploma -
High School
San Salvador, CA 01-1991
Associate of Arts -
Institute of Technology
San Salvador01-2012
Skills
- Customer service
- Money handling
- Staff training and development
- Staff supervision
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Manager's Assistant, Housekeeping
Hyatt House Davis
02.2026 - Current
Housekeeping Supervisor
Hyatt Place Roseville
01.2022 - 01.2026
Janitor
United Building Maintenance
03.2019 - Current
Hotel Housekeeper
Hyatt Place Roseville
03.2017 - 12.2021
Cashier, Manager
Del Valle Meat Market
09.2010 - 12.2016
No Degree - Physiology
Licensure Phycology
High School Diploma -
High School
Associate of Arts -
Institute of Technology