Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Reine Atonfack

Summary

Dynamic customer service professional with experience at Chick-Fil-A and Amazon, excelling in customer satisfaction and conflict resolution. Proven ability to enhance sales through effective communication and critical thinking. Committed to maintaining food safety standards while fostering a positive customer experience. Recognized for motivating team members to achieve exceptional service levels.

Overview

3
3
years of professional experience

Work History

Customer Service Cashier

Chic-Fil-A
09.2021 - 02.2025
  • Performed cash, card, and check transactions to complete customer purchases.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Customer Service Representative

Amazon
10.2021 - 03.2022
  • Met customer call guidelines for service levels, handle time and productivity.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Managed timely and effective replacement of damaged or missing products.

Education

Associate of Science - Computer Science

Georgia State University
Atlanta, GA
12-2025

Skills

  • Food safety
  • Customer satisfaction
  • Critical thinking
  • Conflict resolution
  • Hospitality and accommodation

Languages

French
Native or Bilingual
English
Native or Bilingual

Interests

  • Graphic Design
  • Cooking
  • Gym Workouts
  • Dancing
  • Baking
  • Blogging
  • Hiking

Timeline

Customer Service Representative

Amazon
10.2021 - 03.2022

Customer Service Cashier

Chic-Fil-A
09.2021 - 02.2025

Associate of Science - Computer Science

Georgia State University

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