Ariyah Smith
Atlanta,GA
Summary
Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Kroger
Atlanta, GA
06.2024 - Current
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
- Processed credit card transactions accurately and efficiently.
- Assisted customers with locating merchandise within the store.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Verified that all coupons were valid prior to processing them into the system.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Collected credit card and cash payments to complete transactions for customer orders.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Assistant Manager
Firehouse Subs
LaGrange, USA
10.2021 - 03.2024
- Incredibly hardworking, consistent, and professional
- I managed to have rapid growth throughout my time there. I was promoted while only working there a show period of time.
- I build exceptional relationships with customers, as well as my coworkers.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Monitored employee attendance records, timekeeping, and payroll information.
- Maintained up-to-date knowledge of company products and services.
Education
College - Biology
Georgia State University
05-2026
Skills
- Customer service
- Cashiering
- Communication skills
- Cleaning Experience
- Food Preparation
- Food Service
- Food Handling
- Shift Management
- Food Safety
- Cooking
- Food Production
- Kitchen Experience
- Merchandising
- Meal Preparation
- POS
- Serving Experience
- Assistant Manager Experience
- Restaurant Management
- Cash Handling
- Restaurant Experience
- Microsoft Word
- Management
- Conflict management
- Search engines
- Computer skills
- Sales
- Stocking
- Check processing
- Drawer management
- Customer Complaint Resolution
- Guest Services
- Customer Service
- Positive and professional
- Refund handling
- Cash Management
Certification
- ServSafe
- CPR Certification, 03/01/22, Present
Timeline
Customer Service Cashier
Kroger
06.2024 - Current
Assistant Manager
Firehouse Subs
10.2021 - 03.2024
College - Biology
Georgia State University