Reineris M. Velez
New York,NY
Summary
Dedicated and compassionate healthcare professional with an Associate's Degree in Nursing and a Bachelor of Science in Psychology, currently pursuing a Bachelor of Science in Nursing with long-term goals of advancing into specialized nursing practice. Actively seeking a Registered Nurse position to apply clinical training, strong patient communication skills, and firsthand experience in healthcare operations to deliver high-quality, patient-centered care. Bringing hands-on experience through clinical rotations in various specialties and several years of work in the healthcare field, including a current role as a Senior Patient Coordinator in an OBGYN department. Passionate about transitioning into a direct nursing role to make a meaningful impact in patients' lives through empathetic care, clinical excellence, and teamwork.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Patient Coordinator
Weill Cornell Medicine
12.2020 - Current
- Provided aid to doctors to enable them to manage patient care by welcoming and greeting patients and visitors. Facilitated patient flow by notifying the provider and clinical staff of patient arrival and delays. Scheduled and registered new patients for new and follow-up appointments. Answered and directed incoming calls, provided information, and handled patient inquiries. Create an end of the day summary regarding all of the patients outcomes and what needs to be followed up on. Organized office supplies. Monitored front desk and doctor’s schedules. Filled out patient disability forms.
Medical Receptionist
Forest Hills Medical Services
04.2019 - 12.2020
- Provided aid to doctors to enable them to manage patient care by welcoming and greeting patients and visitors. Facilitated patient flow by notifying the provider and clinical staff of patient arrival and delays. Scheduled and registered new patients for new and follow-up appointments. Answered and directed incoming calls, provided information, and handled patient inquiries. Verified and confirmed insurances for existing and new patients.
Membership Visitor Service Representative
The Metropolitan Museum of Art
08.2017 - 03.2019
- Greeting visitors and confirming their appointments, assisting and directing visitors to appropriate destinations, selling admission tickets, administering special events, providing information about the museum and other locations throughout the city.
Visitor Service Representative
American Museum of Natural History
07.2015 - 08.2017
- Assisting and guiding visitors, selling admission tickets, and administering special exhibits and events.
Education
BS - Nursing
School of Professional Studies
Manhattan, NYAS - Nursing
Borough of Manhattan Community College
Manhattan, NY01.2025
BS - Psychology, Spanish Minor
College of Staten Island
Staten Island, NY05.2018
Skills
- Proficient in Epic software
- Customer service
- Time management
- Team collaboration
Certification
- Basic Life Support (BLS) August 2024 – August 2026
- Infection Control and Barrier Precautions February 2025
- Child Abuse: New York Mandated Reporter Training February 2025
Timeline
Senior Patient Coordinator
Weill Cornell Medicine
12.2020 - Current
Medical Receptionist
Forest Hills Medical Services
04.2019 - 12.2020
Membership Visitor Service Representative
The Metropolitan Museum of Art
08.2017 - 03.2019
Visitor Service Representative
American Museum of Natural History
07.2015 - 08.2017
AS - Nursing
Borough of Manhattan Community College
BS - Psychology, Spanish Minor
College of Staten Island
BS - Nursing
School of Professional Studies
Similar Profiles
Dan CowgillDan Cowgill
Senior ServiceNow Manager at Weill Cornell MedicineSenior ServiceNow Manager at Weill Cornell Medicine
Tonia S. JenkinsTonia S. Jenkins
Senior Administrative Assistant at Weill Cornell MedicineSenior Administrative Assistant at Weill Cornell Medicine
Tara ShahTara Shah
Assistant Professor of Clinical Medicine at New York Presbyterian Queens-Weill Cornell MedicineAssistant Professor of Clinical Medicine at New York Presbyterian Queens-Weill Cornell Medicine
Jamaria WillomonJamaria Willomon
Clerical Associate at NYC Department of EducationClerical Associate at NYC Department of Education
Stevland PoliteStevland Polite
Vice President Institutional Securities Technology at Morgan StanleyVice President Institutional Securities Technology at Morgan Stanley