Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Reinier Zubizarreta

Naples,FL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking Field Technician bringing 2+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. Knowledgeable and dedicated customer service professional with extensive experience in Barber industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

21
21
years of professional experience

Work History

Deployment Field Technician

Best Buy
11.2020 - 09.2023
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
  • Prepared and submitted reports to document work performed and provide progress updates to management.

Barber

Ray Ur Barber
04.2009 - 03.2020
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Managed business customer service, responding to requests and concerns promptly.
  • Monitored inventory and availability of supplies, tools and products to minimize delays.
  • Counted and documented opening and closing cash amounts daily.

Shift Manager

Suset Billiards
05.2005 - 04.2009
  • Trained and mentored new employees to maximize team performance
  • Managed schedules, accepted time off requests and found coverage for short shifts
  • Kept employees operating productively and working on task to meet business and customer needs
  • Tracked receipts, employee hours and inventory movements
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team

Cashier

McDonalds
11.2002 - 05.2005
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Accurately counted back change on cash transactions to align with register readouts and balanced cash till
  • Communicated openly with management team during each shift to promote smooth workflows
  • Routinely moved and stocked food products weighing up to 20-30 pounds

Education

Barber License - Barber

Beauty Schools of America
Miami
09.2009

GED -

Miami Job Corps Center
Opa-locka, FL
2003

Skills

  • Switches and Routers
  • Component Replacements
  • Terminating Cables
  • Cable Pulling
  • Microsoft Word
  • Credit Card Payment Processing
  • Stocking and Replenishing
  • Spanish Interpreting
  • Customer Service and Assistance

Languages

Spanish
Native or Bilingual

Timeline

Deployment Field Technician

Best Buy
11.2020 - 09.2023

Barber

Ray Ur Barber
04.2009 - 03.2020

Shift Manager

Suset Billiards
05.2005 - 04.2009

Cashier

McDonalds
11.2002 - 05.2005

Barber License - Barber

Beauty Schools of America

GED -

Miami Job Corps Center
Reinier Zubizarreta