Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Haydon Foltz

Louisville,KY

Summary

IT Technician with extensive expertise in hardware maintenance and technical troubleshooting, enhancing operational productivity across multiple locations. Demonstrates strong problem-solving skills and adaptability to new technologies, ensuring seamless integration and reduced downtime. Proven ability to collaborate with and lead teams along with training new technicians, fostering a knowledgeable and efficient workforce.

Overview

8
8
years of professional experience

Work History

Deployment Field Technician

Best Buy
02.2022 - 06.2024
  • Installed and maintained hardware systems, ensuring optimal performance and reduced downtime.
  • Resolved technical issues on-site, improving business operations in over 15 facilities regionally and nationally
  • Collaborated with team members and leaders to streamline deployment processes, enhancing efficiency
  • Trained new technicians, fostering knowledgeable and skilled workforce
  • Adapt quickly to new technologies, handle multiple deployments, and ensure seamless integration, demonstrating strong problem-solving skills
  • Led deployment team in absence of project manager to deliver projects efficiently and effectively.
  • Diagnosed and resolved on-site technical issues, significantly boosting operational productivity and reducing service interruptions.
  • Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
  • Identified plans and resources required to meet project goals and objectives.

Project Team Specialist

Best Buy
02.2020 - 02.2022
  • Supported in ground-level IT tasks executing tasks, ensuring timely completion and high-quality outcomes
  • Collaborated with team members to troubleshoot and resolve technical issues, enhancing project efficiency
  • Utilized analytical skills to assess project progress and recommend improvements, driving better results
  • Coordinated with various departments to streamline communication and workflow, fostering a collaborative environment
  • Worked diligently in a fast-paced environment across over 15 unique facilities, quickly learning new skills and adapting to team needs
  • Eagerly embraced new challenges, showing a strong desire to learn and contribute to team success.
  • Provided dependable support to team members, fostering a collaborative and productive work environment.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Sourced, vetted, and managed vendors needed to accomplish project goals.

Inventory Associate /Retail Cashier

Meijer
07.2017 - 02.2020
  • Processed data entry, ensuring accuracy and security
  • Resolved customer issues swiftly, enhancing satisfaction
  • Communicated with team and management for optimal service
  • Assessed customer needs, providing tailored service options
  • Collaborated with team members to streamline inventory processes, enhancing overall efficiency and fostering a cooperative work atmosphere
  • Optimized inventory handling procedures, reducing stock discrepancies by 15% and improving overall store operations during overnight shifts
  • Utilized data analysis to identify inventory trends, enabling better forecasting and more efficient stock management for the store.
  • Created reports detailing inventory costs, deliveries, and usage

File Clerk / Office Assistant

Lee Publications & Stry-Lenkoff Co
07.2016 - 07.2017
  • Categorized incoming materials alphabetically, improving retrieval efficiency
  • Entered paperwork into electronic systems, ensuring data accuracy and integrity.
  • Developed and maintained filing systems for two companies with 10,000+ clients, enhancing document accessibility and workflow
  • Securing important documents per company policies
  • Labeled and prepared files for disposal, maintaining compliance with retention schedules.
  • Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.

Education

No Degree - Psychology

University of Louisville
Louisville, KY
04.2022

Associate of Arts and Sciences (A.A.S.) - Computer Engineering Technology - undefined

Sullivan University
Louisville, KY
12.2018

High School Diploma - undefined

South Oldham High School
Crestwood, KY
06.2017

Skills

  • Microsoft Office
  • Hardware Maintenance
  • Scissor Lift Operation
  • Asset Protection
  • Budgeting
  • Problem Solving
  • Team Collaboration
  • Training and Development
  • Time Management
  • Adaptability
  • Collaborative
  • Analytical Thinking
  • Leadership
  • Technical Analysis

Timeline

Deployment Field Technician

Best Buy
02.2022 - 06.2024

Project Team Specialist

Best Buy
02.2020 - 02.2022

Inventory Associate /Retail Cashier

Meijer
07.2017 - 02.2020

File Clerk / Office Assistant

Lee Publications & Stry-Lenkoff Co
07.2016 - 07.2017

No Degree - Psychology

University of Louisville

Associate of Arts and Sciences (A.A.S.) - Computer Engineering Technology - undefined

Sullivan University

High School Diploma - undefined

South Oldham High School

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