Rejean Trinidad
Temecula,CA
Summary
Proactive and goal-oriented professional with strong time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Countroom Rep Lead
Harrah's Resort Southern California
Funner, CA
04.2024 - Current
- Process and verify daily casino & resort revenue drops and follow-up currency reports with audit.
- Follow detailed end-of-month accounting procedures to verify proper balancing of accounts and readiness for the upcoming month.
- Assist in training new team members on operational protocols and best practices.
- Promote a safe working environment through proper handling of machines and adherence to safety guidelines.
- Demonstrate adaptability in learning new software systems as required for efficient countroom operations.
- Strengthen relationships between departments by cooperating with other teams during interdepartmental projects.
- Resolve issues related to currency discrepancies or equipment malfunctions.
- Increase guest satisfaction by promptly troubleshooting and repairing slot machines.
CDT Representative
Pechanga Resort Casino
Temecula, CA
11.2023 - 11.2023
- Collected slots revenue through slots drop process.
- Processed different forms of currency.
- Completed daily tasks and maintenance in CDT areas.
- Adhered to security protocols and cash-handling best practices to maintain correct totals.
Countroom Rep Lead
Harrah's Resort Southern California
Funner, CA
01.2022 - 08.2023
- Processed and verified daily casino revenue drops and followed-up currency reports with income control team.
- Promoted team performance by training new team members on money handling, company policies, and drop/count procedures.
- Adhered to security protocols and cash-handling best practices to maintain correct totals.
Dispensary Sales & Management
Firehouse 64
Perris, CA
02.2019 - 01.2022
- Managed dispensary's 'WeedMaps' account, facilitating transfer of data to customers.
- Managed daily cash reconciliations, ensuring accuracy and eliminating discrepancies in financial reporting.
- Educated customers on effects and medical benefits of products.
- Trained new team members on company policies & state regulations, products, and sales techniques.
- Stocked merchandise, accurately labeling items, and arranging according to strain category, terpene profile, packaging appearance, and/or brand.
- Ensured compliance with state regulations by maintaining accurate records and documentation for all transactions.
Food Court Cashier & Attendant
Pechanga Resort Casino
Temecula, CA
03.2017 - 01.2019
- Supported high standards of customer service during high-volume work shifts and fast-paced operations.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring accountability and minimizing discrepancies.
- Restocked workstations with supplies and communicated out-of-stock items to management.
- Assisted customers with menu selections, enhancing overall dining experience.
- Collaborated with kitchen staff to ensure timely food order preparation.
- Completed ‘opening, closing, and shift change' tasks.
- Maintained strict compliance with food safety regulations by following proper sanitation procedures.
Education
Early Childhood Education
College of The Desert
Palm Desert, CALiberal Arts & General Studies
Atlantic Cape Community College
Mays Landing, NJHigh School Diploma -
Absegami High School
Galloway, NJ06-2013
Skills
- 2 years food & beverage experience
- 2 years retail experience
- 5 years casino & resort experience
- Active learning
- Customer service & support
- Data entry proficiency
- Counterfeit detection
- Cash-handling accuracy
- Staff training/development
- Inventory control
- Multitasking and organization
- Adaptability and flexibility
- Dependable and responsible
Timeline
Countroom Rep Lead
Harrah's Resort Southern California
04.2024 - Current
CDT Representative
Pechanga Resort Casino
11.2023 - 11.2023
Countroom Rep Lead
Harrah's Resort Southern California
01.2022 - 08.2023
Dispensary Sales & Management
Firehouse 64
02.2019 - 01.2022
Food Court Cashier & Attendant
Pechanga Resort Casino
03.2017 - 01.2019
Early Childhood Education
College of The Desert
Liberal Arts & General Studies
Atlantic Cape Community College
High School Diploma -
Absegami High School