REKA MOSLEY
Southington,United States
Summary
Results-driven professional with comprehensive experience in account management, focusing on building strong client relationships and driving business growth. Adept at negotiating contracts, resolving client issues, and aligning services with client needs. Proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Account Manager
Pursuit Aerospace – Central Connecticut Division
Plainville, Connecticut
01.2021 - Current
- Primary contact with customers by providing timely production and delivery updates on critical hardware, contract negotiations, meetings or visits, quality and engineering concerns
- Implemented risk management protocols mitigating delays and maintaining a 95% on-time delivery record
- Enhanced account management procedures and reporting mechanism, increasing transparency and stakeholder satisfaction
- Actively participated in customer capacity planning activities with primary OEM’s involvement
- Instrumental in building a robust customer and supplier network, ensuring consistent supply chain that supported significant increase in production rates of critical programs
- Facilitated the negotiations and securing of the contracts with primary and secondary aerospace manufacturers
- Actively pursued scope creep opportunities such as revenue from terminations, obsolescence, changes in design and/or newly added quality requirements
- Orchestrated the successful transition of a flight safety family package by facilitating cooperation among various departments such as Engineering, Quality, Operations and Planning
- Managing a portfolio of 25+ key accounts ($52M)
- Successfully secured ~$20M in NPI work within the year of 2025
- Independently solicit business opportunities that support the company’s strategic growth initiatives
Customer Support and Scheduling Manager
United Tool and Die Company
West Hartford, Connecticut
01.2020 - 01.2021
- Managed various internal departments – such as contracts, customer support, shipping and receiving, raw material, and detail cribs to fulfill all customer requirements
- Managed a team of 3 account managers and a planner leading to a 30% increase in customer satisfaction scores
Master Production Planner
United Tool and Die Company
West Hartford, Connecticut
01.2016 - 01.2019
- Generated Bills of Materials in support of program proposals
- Scheduled fabrication and production task sequences, durations and required resources
- Planned, prioritized and processed purchase order requisition packages
- Expediting resolution of scheduling and resource conflicts to maintain production schedules
- Interfaced with work cell supervisors on production schedule status and task execution
- Cooperated with Engineering to ensure dynamic project schedules are incorporated into daily production plans
- Complemented inventory analysis and managed the adequacy of stock levels
- Acquisition and compilation of processing documentation and equipment
- Was part of a process improvement team (“Lean Leaders Program”) and helped to increase process efficiency among multiple departments by up to 50%
Education
MBA - Project and Operations Management
Southern New Hampshire University
Manchester, New Hampshire, United States08-2025
Bachelor with Honors - Conductive Education
Semmelweis University
Budapest, Hungary06-2009
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Communication
- Contract negotiations
- Microsoft Office
- SAP
- Visual Manufacturing
- SIOP
- Compliance
- Data Analysis
Certification
AICPA Performance Measurement Techniques
AICPA Applying Data Analytics to Financial Planning and Analysis
AICPA Applying Data Analytics to Business Performance
AICPA Data Analytics to Revenue Analysis
Languages
English
Full Professional
Hungarian
Native or Bilingual
German
Limited Working
Timeline
Account Manager
Pursuit Aerospace – Central Connecticut Division
01.2021 - Current
Customer Support and Scheduling Manager
United Tool and Die Company
01.2020 - 01.2021
Master Production Planner
United Tool and Die Company
01.2016 - 01.2019
MBA - Project and Operations Management
Southern New Hampshire University
Bachelor with Honors - Conductive Education
Semmelweis University