Rekaiya McCall
DUMFRIES
Summary
Dynamic professional with experience in customer service and team collaboration. Known for active listening and pressure management, contributing to improved operations and positive customer interactions. Ready to leverage skills for impactful results.
Recent graduate with foundational knowledge in Homeland Security and Emergency Preparedness and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Store Associate
Defense Commissary Agency
Fort Belvoir, VA
05.2026 - Current
- Assisted customers with product inquiries and selections, enhancing overall shopping experience.
- Maintained organized inventory displays, ensuring compliance with safety and operational standards.
- Operated cash register efficiently, processing transactions accurately and handling customer payments.
- Collaborated with team members to streamline stocking processes, improving workflow efficiency.
- Maintained store cleanliness and organization, ensuring compliance with safety standards.
Driver Helper - Seasonal
United Postal Service
Woodbridge, VA
11.2025 - 12.2025
- Assisted drivers with package loading and unloading for efficient deliveries. Maintained a clean and organized vehicle for optimal operations. Provided support in navigating routes and ensuring timely deliveries. Collaborated with team members to enhance delivery processes and teamwork.
- Communicated with team members to ensure timely deliveries and adherence to schedules.
- Assisted delivery drivers by organizing packages for efficient loading and unloading.
Driver Helper - Seasonal
United Postal Service
Fredericksburg, VA
11.2024 - 01.2025
- Assisted drivers with package loading and unloading for efficient deliveries. Maintained a clean and organized vehicle for optimal operations. Provided support in navigating routes and ensuring timely deliveries. Collaborated with team members to enhance delivery processes and teamwork. Managed customer interactions with professionalism during package handovers.
- Ensured timely delivery by organizing delivery routes effectively.
Associate
Walmart
Dumfries, VA
04.2024 - 08.2024
- Built relationships with customers by providing friendly customer service. Provided customer service support for inquiries, complaints, and returns. Identified needs of customers promptly and efficiently. Processed customer transactions efficiently and accurately at the register. Assisted customers with product inquiries and provided exceptional service. Maintained cleanliness and organization of checkout area for a positive shopping experience. Handled cash, credit, and debit transactions securely and responsibly.
Cashier
Panera Bread
DUMFRIES, Virginia
07.2022 - 03.2023
- Processed customer transactions efficiently and accurately at the register. Assisted customers with product inquiries and provided exceptional service. Handled cash, credit, and debit transactions securely and responsibly. Collaborated with team members to optimize store operations during peak hours.
Cashier
Brighton Collectibles
Woodbridge, Virginia
11.2021 - 07.2022
- Processed customer transactions efficiently and accurately at the register. Assisted customers with product inquiries and provided exceptional service. Stocked shelves and arranged merchandise to enhance product visibility and accessibility. Handled cash, credit, and debit transactions securely and responsibly.
Teacher's Aide
Randstad
Alexandria, VA
08.2021 - 11.2021
- Assisted teachers in preparing classroom materials and resources. Monitored student behavior and maintained a positive classroom environment. Helped organize and supervise classroom activities and events. Aided in maintaining cleanliness and organization of classroom supplies.
Education
Bachelor of Science - Homeland Security And Emergency Preparedness
Virginia Commonwealth University
Richmond, Virginia, VA05-2026
Skills
- Team collaboration
- Customer service
- Python programming
- Swift programming
- Java programming
- Engineering drawing
- Computer repair
- Data entry
- Informative writing
- Active listening
- Pressure management
- Multitasking ability
- Flexibility and adaptability
- First aid training
- Disaster response
- Contingency planning
- Teamwork
- Teamwork and collaboration
- Time management
- Problem-solving abilities
- Reliability
- Critical thinking
- Organizational skills
- Adaptability and flexibility
Certification
- Python certification
- Web Design
- Certification - CPR
Timeline
Store Associate
Defense Commissary Agency
05.2026 - Current
Driver Helper - Seasonal
United Postal Service
11.2025 - 12.2025
Driver Helper - Seasonal
United Postal Service
11.2024 - 01.2025
Associate
Walmart
04.2024 - 08.2024
Cashier
Panera Bread
07.2022 - 03.2023
Cashier
Brighton Collectibles
11.2021 - 07.2022
Teacher's Aide
Randstad
08.2021 - 11.2021
Bachelor of Science - Homeland Security And Emergency Preparedness
Virginia Commonwealth University