Summary
Overview
Work History
Education
Skills
Explanationofgaps
Professional Highlights
References
Timeline
Generic

Rekita Moody

Modesto,CA

Summary

Ms. Moody is a detailed oriented professional, whom has primarily led a career as a contractor/consultant, and openly tackles challenges head on and has become a subject-matter expert in several disciplines. She also has strong leadership experience that has attributed to problem-solving, analytical, and communication strengths mastered through assigned projects. Ms. Moody is a competent, self-starter, with more than 8 years of accounting experience whom can work both independently and as a team. Seasoned Collections Analyst with comprehensive knowledge in accounts receivable, financial reporting, and debt recovery. Possess strong analytical skills coupled with a strategic mindset for effective resolution of payment issues. Demonstrated ability to enhance operational efficiency and reduce delinquency levels through innovative strategies. Proven record of fostering positive relationships with customers while ensuring adherence to company policies.

Overview

15
15
years of professional experience

Work History

Senior Accounts Receivable and Collections Analyst

Ferrotec (USA Corporation)
Livermore
08.2023 - 08.2024
  • Maintained detailed records of customer accounts, including contact information, account status updates and payment histories.
  • Developed customized payment plans with customers to ensure timely payments on delinquent accounts.
  • Responded promptly and professionally to customer inquiries regarding their accounts.
  • Assisted in the creation and implementation of policies and procedures for the collections department.
  • Conducted detailed account audits to identify discrepancies and resolve billing issues.
  • Negotiated credit extensions to assist customers in paying overdue accounts.
  • Managed daily operations in collections department to ensure timely debt recovery.
  • Analyzed financial statements of debtors to determine feasible payment solutions.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
  • Arranged debt repayment or established schedules for repayment based on customer's financial situation.
  • Negotiated credit extensions and waivers when necessary.

Credit & Collections Administrator

McGrath RentCorp
Livermore, CA
10.2022 - 02.2023
  • Contact delinquent customers and apply standard collection techniques while maintaining customer service
  • Analyze past due portfolio’s & work proactively to identify potential payment problems & unidentified cash
  • Work with A/P, end-users, and buyers to resolve issues and obtain payment approval
  • Back-up to key transactional areas: cash application, refunds, write-offs, credit memos, credit card activities
  • Manage vendor budgets to deliver real-time visibility.
  • Negotiated payment plans with customers.
  • Responded promptly to customer inquiries about their accounts.
  • Reviewed and updated credit limits for customers as needed.
  • Followed up with customers via phone, email or mail regarding past due accounts.
  • Initiated contact with attorneys if necessary to pursue legal action against delinquent customers.
  • Processed returned checks efficiently and accurately.
  • Identified and resolved customer payment discrepancies.
  • Developed strategies for collecting overdue payments from customers.
  • Generated letters, emails, and faxes to notify customers of overdue payments.
  • Maintained accurate records of all collection efforts in the database system.
  • Conducted skip tracing activities to locate delinquent customers.
  • Reviewed aging reports regularly to identify delinquent accounts for follow-up actions.
  • Worked closely with internal departments to resolve any issues impacting timely payments.
  • Researched account discrepancies between customer's records and company records.
  • Assisted in setting up new accounts for customers and ensuring that all documentation was received.
  • Resolved disputes and negotiated settlements to satisfy all parties involved.
  • Arranged debt repayment or established schedules for repayment based on customer's financial situation.

Credit & Collections Analyst

Wolfspeed (formerly Cree)
Research Triangle Park (RTP)
06.2021 - 09.2022
  • Processed daily transactions via Oracle database system for checks, credit cards, ACH & customer refunds
  • Assessed customer accounts for payment history for release of credit hold blocks
  • Resolved credit issues & managed data to ensure compliance of all contracts
  • Analyzed credit reports & financial statements to determine the degree of risk involved in extending credit and establishing credit terms.

Adjustments Team Coordinator

insightsoftware
Raleigh, NC
10.2019 - 05.2020
  • Handled cancellations and rewrites for customer invoices
  • Used Salesforce to update customer’s information such as price, renewals & address changes
  • Authored & drafted SOPs and work instructions
  • Reconciled & managed vendor budgets & reviewed files for accuracy.

Accounts Receivable & Collections Specialist

SAS Institute Inc.
Cary, NC
02.2019 - 09.2019
  • Performed data entry of accounting information with a high level of accuracy
  • Assisted with purchase order requests by adding purchase order numbers to invoices & converting invoices
  • Maintained accuracy by verifying customer information is correct within the database system
  • Reviewed requests for address change, tax exemption, billing information
  • Prepared & sent current customer balance statements & customer invoices via mail & email.

Accounts Receivable Coordinator & Collections Specialist

Tecan Group Ltd.
Morrisville, NC
07.2017 - 01.2019
  • Worked closely with Order Entry and Customer Service regarding invoice questions such as sales & use tax, purchase order numbers/amounts, short payments, debit memos, & credit memos
  • Identified misapplied payments & made adjustments
  • Initiated new procedures for AR functions for sending electronic invoices through SAP that reduced manual workload and doubled invoicing efficiency.

Accounts Receivable Specialist II

Bosch Packaging Services
Raleigh, NC
07.2015 - 07.2017
  • Used SAP to post customer payments, reconcile accounts, and resolve discrepancies
  • Used Dunn & Bradstreet reports to confirm customer creditworthiness and set credit limits
  • Input & track invoices through customer EDI systems
  • Worked collectively with clients to resolve invoice queries, GST & Canadian sales tax adjustments
  • Collected on past due invoices and posted customer payments via credit card, ACH, and EFT.

Customer Service Account Representative

Teleflex Medical
Morrisville, NC
03.2014 - 07.2015
  • Issued Return Good Authorizations & verified credit, status pricing & inventory
  • Interacted with Sales Representatives, Distributors, Vendors & other key individuals in support of order management and verifying order statuses
  • Completed workload assignments while meeting daily objectives, including handling customer escalations
  • Primary point of contact for all customers & responded to customer’s inquiries via email, fax & phone.

Account Specialist

American Institute of Certified Public Accounts (AICPA)
Durham, NC
06.2011 - 06.2013
  • Addressed customer requests for refunds, payments, adjustments, and other account-related concerns
  • Researched and tracked customer’s progress in completing required examinations to achieve & maintain CPA credentials
  • Assisted customers with navigating & accessing virtual webcast events to complete courses for CPA certification.

Program Manager/Supervisor

Hope Services, LLC
Raleigh, NC
04.2009 - 06.2011
  • Reviewed and cross-referenced facility logs and completed audits as required
  • Ensured operating parameters were executed accordingly as mandated by the state of North Carolina
  • Provided a therapeutic environment for adolescent consumers and managed crises in high-stress situations
  • Maintained Medication Administration Records in compliance with NC Medication Administration regulations.

Education

Bachelor of Science – B.S. -

University of North Carolina-Chapel Hill
01.2008

Skills

  • SAP
  • Microsoft Office
  • Risk Assessment
  • Accounting
  • Training & Development
  • Time Management
  • Vendor Management
  • Project Planning
  • Project Management
  • Oracle 11 & 12
  • Oracle Fusion
  • Cash Management
  • Excel
  • Data Entry
  • Dunn & Bradstreet
  • Tungsten
  • Ariba
  • Salesforce
  • NetSuite
  • Credit Risk Monitoring
  • Forecasting
  • Managing Vendor Budgets
  • SOPs
  • Performance Improvements
  • Risk Management
  • Financial Management
  • Account Review
  • Records Maintenance

Explanationofgaps

  • 05/2020, 06/2021, All contractors were laid-off in May 2020 during the start of the Covid Pandemic. There was a team Of about 8 contractors on-site at insightsoftware and I was the last to be let-go.
  • 06/2013, 03/2014, Took time off to focus on family

Professional Highlights

  • Reduced bad debt - collected $3.5 million in stale receivables within 30 days
  • Part of a team responsible for trainings & accessing the business plan to implement new process development for company acquisition & customer interactions
  • Subject-Matter Expert – being the 1st point of contact as a Lead for Corporate Accounts

References

References available upon request.

Timeline

Senior Accounts Receivable and Collections Analyst

Ferrotec (USA Corporation)
08.2023 - 08.2024

Credit & Collections Administrator

McGrath RentCorp
10.2022 - 02.2023

Credit & Collections Analyst

Wolfspeed (formerly Cree)
06.2021 - 09.2022

Adjustments Team Coordinator

insightsoftware
10.2019 - 05.2020

Accounts Receivable & Collections Specialist

SAS Institute Inc.
02.2019 - 09.2019

Accounts Receivable Coordinator & Collections Specialist

Tecan Group Ltd.
07.2017 - 01.2019

Accounts Receivable Specialist II

Bosch Packaging Services
07.2015 - 07.2017

Customer Service Account Representative

Teleflex Medical
03.2014 - 07.2015

Account Specialist

American Institute of Certified Public Accounts (AICPA)
06.2011 - 06.2013

Program Manager/Supervisor

Hope Services, LLC
04.2009 - 06.2011

Bachelor of Science – B.S. -

University of North Carolina-Chapel Hill

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Rekita Moody