Reme Alem
Camarillo,CA
Summary
Extensive experience in customer service , answer inquiries and provide customer service satisfaction. Efficiently solving problems and managing time, enhancing dining experiences. Demonstrated ability to improve productivity, significantly reducing wait times without compromising quality.
Overview
4
4
years of professional experience
Work History
Hostess
Brian Forkin
Camarillo, CA
08.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Delivered a friendly and inviting atmosphere consistently during dining experiences.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Utilized problem-solving skills to handle any issues that arouse during shifts.
- Communicated clearly with servers regarding customer needs or requests.
- Helped bust tables and ran food to customers during high volume periods
Busser/Expo
Jorge Alem
Ojai, CA
06.2021 - 06.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
Education
Dental Assistant -
Allied School Of Dental Assisting
Westlake, CA10.2024
Adolfo Camarillo High School
Camarillo, CA06.2024
Skills
Strong Verbal Skills
Problem-Solving Insight
Resilient Outlook
Personable Team Player
Patience
Active Listening Skills
Effective Time Management
Timeline
Hostess
Brian Forkin
08.2023 - Current
Busser/Expo
Jorge Alem
06.2021 - 06.2022
Dental Assistant -
Allied School Of Dental Assisting
Adolfo Camarillo High School