Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Remi Dimoff

Kihei,HI

Summary

Proven leader with a track record of fostering cross-functional collaboration and reducing turnover at Starbucks, Barista. Excelled in building customer loyalty and expanding market share at Vasco RX Pharmacy. Skilled in conflict resolution and performance evaluations, demonstrating effective leadership and problem-solving abilities. Achieved significant improvements in team productivity and sales revenue growth. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Overview

9
9
years of professional experience

Work History

Team Supervisor

Starbucks, Barista
03.2015 - 07.2024
  • Facilitated strong relationships between our team and other areas leading to improved cross-functional collaboration.
  • Reduced employee turnover rate by fostering a supportive and positive work atmosphere.
  • Mentored new hires in company policies, procedures, and expectations to facilitate their smooth integration into the team.
  • Established clear lines of accountability within the team structure promoting responsibility ownership for tasks completed.
  • Mentored junior personnel through onboarding processes and during ongoing training, promoting philosophies of constant improvement.
  • Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.
  • Evaluated team member performance regularly, providing guidance for professional growth and development.
  • Collaborated with upper management to establish performance goals for the team and develop strategies for achieving them.

Pharmaceutical Sales Representative

Vasco RX Pharmacy
08.2021 - 09.2022
  • Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.
  • Implemented efficient time management strategies that allowed for optimal coverage of assigned territory while maintaining a healthy work-life balance.
  • Expanded market share by identifying potential clients and successfully converting them to long-term customers.
  • Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
  • Engaged clients in informational program discussions and presentations by providing value-added education and product benefits to grow product volume.
  • Educated veterinarians and medical professionals on drug use, benefits, dosage and risks on company products.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.

Education

Bachelor of Arts - W.P. Carey School of Business/ Communications

Arizona State University
Tempe, AZ
08.2021

Associate of Arts - Health Sciences

Maricopa Community Colleges - Gateway Community College
Phoenix, AZ
01.2018

Skills

  • Effective Leadership
  • Assignment Delegation
  • Report Preparation
  • Team Collaboration and Leadership
  • Staff Training
  • Motivational Skills
  • Attention to Detail
  • Problem-Solving
  • Work Planning and Prioritization
  • Performance Evaluations
  • Conflict Resolution

Additional Information

My priority in collaborating with others in the work environment is to always focus on putting others in a position of success.

The positive cultural impact of the team is a goal that I personally strive for, to exceed expectations of the job.

Timeline

Pharmaceutical Sales Representative

Vasco RX Pharmacy
08.2021 - 09.2022

Team Supervisor

Starbucks, Barista
03.2015 - 07.2024

Bachelor of Arts - W.P. Carey School of Business/ Communications

Arizona State University

Associate of Arts - Health Sciences

Maricopa Community Colleges - Gateway Community College
Remi Dimoff